New Goff Mountain Road / I-64 Exit 47 (Holiday Inn Express - post-renovation top pick)
On New Goff Mountain Road at 410 New Goff Mountain Road directly off I-64 exit 47 in Cross Lanes, Holiday Inn Express & Suites Charleston NW - Cross Lanes by IHG (4.2, 194 reviews) is the post-renovation top pick in the city - a 4-star IHG chain hotel with cleanliness 4.6, rooms 4.5, service 4.6 and sleep quality 4.6 subratings all excellent post-renovation, plus value 4.3 and location 4.2 solid at $146 nightly rates. Amenities include indoor pool, free hot breakfast, fitness center, pet-friendly rooms, free parking and free WiFi. Post-renovation CONFIRMED by an August 2025 5-star reviewer: 'this stay was the first after they completed their renovation. They've done a nice job. Hotel feels fresh. Room was clean and beds comfortable. Breakfast was better than average for this tier of hotel. All of the staff I encountered were friendly and helpful.' May 2025 5-star praise: 'perfect traveling hotel. Super nice front desk employees. Very welcoming, they even called to make sure our room was perfect. Security officer patrolling the area, protecting visitors vehicles. We slept very well here.' CANDID historical flag: a March 2024 1-star 'avoid; no water and no notice' report ('water shut off in the morning an hour before checkout with no notice') pre-renovation - post-renovation reviews are strongly positive. Best for Charleston-metro business travelers, Yeager Airport travelers wanting a chain-value overnight, Mardi Gras Casino gaming visitors wanting a non-casino sleep, youth-tournament families and IHG loyalty travelers.