SureStay Plus By Best Western Berkeley Springs

About The Hotel

SureStay Plus by Best Western Berkeley Springs is the highway-hotel chain value answer in America’s first spa town - a 4-star chain hotel at 1776 Valley Road on US 522 about 5 minutes south of downtown Berkeley Springs in Morgan County. Rated 4.0 across 558 reviews with cleanliness 4.3, service 4.4, location 4.3, sleep quality 4.2, rooms 4.2 and value 4.2 subratings all solid across a huge review base at $90-$113 nightly rates. Amenities include outdoor pool (across the parking lot from the hotel), free hot breakfast (reviewer-praised waffle machine plus eggs, sausage, toast, biscuits, oatmeal, cold cereals), microwave-fridge rooms, bicycle rental, kids-stay-free rooms, pet-friendly rooms, free parking, free WiFi and business center. Recent 5-star praise for manager Amanda from multiple 2025-2026 reviewers: ‘Amanda, at the front desk was pleasant each day. The breakfast was included with our room was excellent. They served eggs, sausage, toast, and biscuits. Oatmeal, cold cereals and their waffle machine was the BEST’ (February 2026 Berkeley Springs, Great Stay). October 2025 5-star Perfect one night stay: ‘the hotel is basic, but it’s very clean and the staff were very friendly and helpful. We had an issue with our tv that was resolved quickly. The breakfast room is a little cramped, but the buffet was well maintained and included all the usual offerings. There is additional seating outside the breakfast room too. There is no elevator here, but there is only 2 floors.’ July 2024 5-star: ‘the restaurant right in the same parking lot as the hotel was phenomenal. Great to be able to have a craft beer and walk back to our room.’ CANDID recent flags include a July 2026 2-star ‘Do not stay here. Room 101 has a bad odor’ report (specific room odor complaint), a November 2025 3-star noting ‘the hotel doesn’t have a sign on the building, so you don’t really know if it was the SurePlus Best Western… very hard to see’ (property has minimal exterior signage on Valley Road) and a 2024 3-star reporting ‘windows did not open… breakfast was served late (7 AM), no Grab N Go bag’ for early-departure travelers. Best for budget-conscious weekend spa travelers, motorcycle-touring value travelers, families needing free hot breakfast, US 522 north-south road-trippers between Winchester VA and Hancock MD and Best Western Rewards loyalty travelers.

What Guests Are Saying

“We stopped here for one night on a road trip. The hotel is basic, but it’s very clean and the staff were very friendly and helpful. We had an issue with our tv that was resolved quickly. The breakfast room is a little cramped, but the buffet was well maintained and included all the usual offerings. There is additional seating outside the breakfast room too. There’s no elevator here, but there’s only 2 floors. We would stay here again if we’re in the area.” — tkp, 5 stars

“We were a little concerned not having ever stayed at a SureStay. This place was the best. The room was clean and the beds comfortable. The staff were welcoming and friendly. We have to say that the restaurant right in the same parking lot as the hotel was phenomenal. Great to be able to have a craft beer and walk back to our room. If all SureStay by Best Western is run the same way, we will continue to look for another SureStay when we travel” — Freedom732157, 5 stars

“We stayed for two nights. Clean and quiet room. Amanda, at the front desk was pleasant each day. The breakfast was included with our room was excellent. They served eggs, sausage, toast, and biscuits. Oatmeal, cold cereals and their waffle machine was the BEST! Their coffee machine was perfect. Thank you for the pleasant experience.” — Linda W., 5 stars

Pros & Cons

Pros:

• 4.0 rating across 558 reviews - largest Berkeley Springs review base and consistently solid subratings (all 4.2+)
• Free hot breakfast (reviewer-praised waffle machine plus eggs, sausage, toast, biscuits, oatmeal, cereals)
• Outdoor pool + microwave-fridge rooms + bicycle rental + kids-stay-free + pet-friendly rooms
• Best Western Rewards loyalty points + manager Amanda praised by multiple 2025-2026 reviewers
• Restaurant/craft-beer bar in same parking lot (walkable dinner without moving the car)
• 5 minutes south of downtown Berkeley Springs State Park bathhouse Roman baths

Cons:

• CANDID: July 2026 2-star ‘Do not stay here. Room 101 has a bad odor’ - specific room-odor complaint
• CANDID: November 2025 3-star notes ‘the hotel doesn’t have a sign on the building, so you don’t really know if it was the SurePlus Best Western’
• CANDID: 2024 3-star reports ‘windows did not open, breakfast served late (7 AM), no Grab N Go bag’ for early departures
• CANDID: Pool is across the parking lot from the hotel (not in the same building)
• No elevator - 2 floors only (per October 2025 5-star)
• No in-room jacuzzi on amenity list - pool is the shared water amenity + drive 5 min north to state-park Roman baths for private mineral-water soaks

The Location

1776 Valley Road, Berkeley Springs, WV 25411 - On US 522 about 5 minutes south of downtown Berkeley Springs in Morgan County - about 10 minutes north of Cacapon Resort State Park. You can find more details or book your stay on TripAdvisor.