Hilton Asheville Biltmore Park
"A 4.6-rated Hilton in walkable Biltmore Park town square with outdoor pool and full-service comfort."
About The Hotel
Hilton Asheville Biltmore Park is a 4.6-rated, well-maintained Hilton in the Biltmore Park town square in south Asheville. The property features an outdoor pool, full-service amenities and a polished atmosphere. Located in a walkable shopping-and-dining area, it appeals to travelers wanting a town-square base without downtown congestion. Guests consistently praise the friendly staff, clean rooms and convenient location. A pool-and-town-square hotel rather than an in-room-jacuzzi property; the soak is by the pool. Ideal for families and travelers seeking full-service Hilton comfort with walkable shops and restaurants.
What Guests Are Saying
“We stayed here on a totally unexpected adventure. We drove from maine to ashville over a couple days with our Bernese mountain dog, Stanley. After 16 plus hours on the road they treated us like family. Got an awesome upgrade our diamond status and credits to eat at their restaurant. We were greeted with the best enthusiasm I’ve ever seen. Dana and Joshua were outside ready to assist with our luggage. We passed on the help, not to advantage of leaving our truck at the entrance while we grabbed a child great. They were accommodating and friendly. Our room was sparkling clean and quite which is a must for us with our dog. Plus, helps to get a great night’s sleep as well. Bedding is the best version of hilton luxury that we’ve missed with the replacement of the cheap duvets at many ofter hiltons now across the brand. It was hard leaving that bed and glorious comforter that envelopes you in comfort. Wish they would all have those linens. Makes for a much more restful sleep. The biggest thing is their staff!!!! Every single person we dealt with was kind, friendly and respectful. I have severe anxiety, ptsd and am very neurodivergent. I never felt judged or uncomfortable with this group. I do have challenges there and they never made me stressed. Which appreciate. Greatly! I felt at home, if not better. They offer the real deal in the customer service department. Extra shout out to Dana, joshua, the front desk staff. Sorry that I forget some names. You all were incredible. The restaurant staff was supportive and friendly. Amanda was out first night server and she was so nice I wanted her to join us. Lala at the hostess station chatted we up out last night and taught me a lot about the history and culture in the area as well. Gunny the v food and beverage director offered wonderful conversation and made us feel like family. I’ll definitely be back here. I hope hilton will recognize this location and bring this type of customer care into all their locations. Especially the Bedding! Learn from the best! We truly appreciate you staff making our trip worth remembering and we’re excited to return. Thank you all from the bottom of poor hearts” — Lisa S., 5 stars
“We arrived at the Hilton Hotel in Biltmore Park exhausted from having to spend the night sleeping at the Washington, DC airport. We missed one night at the hotel and called to inform Hilton we were stuck in DC. Our room was cancelled by mistake and Dana Cottman, who is one of the Supervisors, saved our weekend! She was able to work her magic get us a room and we were able to be ready for my cousins wedding! The bathroom was fabulous, clean, loved the Crabtree shampoo, conditioner and body gel products they had at the hotel! The hotel had a great atmosphere and was designed and decorated nicely. Our family would have eaten at other places, however, Fork Lore was fabulous. The food was superior, which I am amazed, it was in a hotel! One waitstaff, Ashley, was amazing. My dad and I have food allergies and she went out of her way to insure both of us had the correct food! The morning staff at Fork Lore were good as well! Great staff, who were attentive to our needs! The Hilton Asheville Biltmore Park hotel has a great location; close to stores and restaurants. We were happy eating at the Fork Lore with the friendly and attentive staff and fabulous food. It is close to Parks such as Sliding Rock, which I would love to explore in the future! I highly recommend the Hilton Asheville Biltmore Park hotel!” — Jeannette P., 5 stars
“Dana was a huge reason why our stay was very relaxing and made everything so accommodating. I highly recommend staying here. The staff here from check-in to the dining to the bar are so friendly. They really make you feel right at home. Josh, Ashley, Jay, and all the team here made are trip excellent. The Hotels location with all the surrounding shopping and entertainment was great. We will definitely be staying here next time we are in Ashville. 😉😊” — SF49erfan, 5 stars
Pros & Cons
Pros:
- Outdoor pool and bar/lounge
- Walkable Biltmore Park town square setting
- Shops, restaurants and dining at the door
- Polished full-service Hilton comfort
- Convenient to I-26 and airport
Cons:
- A pool hotel rather than an in-room-jacuzzi property
- South of downtown rather than in it
- Premium full-service rates
- Suburban town-square setting
The Location
43 Town Square Blvd, Asheville, NC; in Biltmore Park town square south of downtown. You can find more details or book your stay on TripAdvisor.
Asheville,
Asheville.
Other suites we've checked
Guest reviews
What guests are saying about Hilton Asheville Biltmore Park.
"My wife and I stayed at the Hilton Asheville Biltmore Park hotel for our wedding anniversary last weekend and had a wonderful stay. It was our first time visiting Asheville and really wanted to visit the Biltmore Estate which was not a far drive from the hotel. The location of the hotel was great because there were many shops, restaurants within walking distance and there was even a movie theatre across the street. The rooms were very clean and the staff were very helpful and friendly. My only criticism was that our room was close to the elevator so we could hear other guests at times. However, we were on the 5th floor so the beautiful mountain views from our room made up for the noise. I would highly recommend this hotel to anyone visiting the area. Thank you Hilton for an amazing stay!"
— Mark Bautista
View on Google"I came to this property thru my daughter. The top items I appreciated were the friendly, helpful staff and the Pillar rooftop bar and restaurant. GREAT menu, I had the beef and ale stew, really good. I came up to try the butternut squash soup but the stew description won me over. The small portion was more than cup, with lots of chunks of beef and veggie. Very festive crowd in the bar. They have an outside space with gas fire table. Perfect for this cool October night. Room is nicely appointed and roomy. I would come back."
— Nancy Lombardo
View on Google"From the moment my husband and I walked in, we knew we were in good hands — the kind that hand you keys, laughter, and all the good Asheville vibes at once. Dana greeted us like long-lost friends (possibly better than some of our actual friends…let’s be real), and Joshua made our check-in feel less like a formality and more like a five-star experience with a side of comedy and panache. Between the two of them, they turned what could’ve been a normal stay into a “we’re coming back just for you two” kind of getaway. The hotel itself is beautiful — spotless, stylish, and perfectly located in the heart of ALL the fun things to eat, see, and sip. But let’s be honest: the REAL attraction here is at the front desk. Every Hilton should be so lucky to have these two at the helm of their night crew! If you’re planning a trip to Asheville and you don’t stay here, you’re basically denying yourself a front-row seat to the best hospitality duo since peanut butter met jelly. 10 out of 10 — would check in again just to hang out with them!"
— Kelley Foy
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