Best Western Plus Hanes Mall Hotel
"A reliable 4-star pool hotel near Hanes Mall with free breakfast and indoor pool."
About The Hotel
The Best Western Plus Hanes Mall is a 4.0-rated (800 reviews) reliable, well-priced pool hotel in the I-40 corridor near Hanes Mall. It has an indoor pool (the only pool among Winston-Salem’s featured hotels), free breakfast buffet, free parking, a fitness center and conference facilities. Guest reviews highlight warm, genuine staff, a clean and well-maintained property, and good value for families and business travelers. A practical base for shoppers and families wanting convenient poolside time. Best for shoppers and families wanting a convenient value pool base. Near Hanes Mall off I-40 in Winston-Salem.
What Guests Are Saying
“I stayed at BW Plus Hanes Mall Hotel and it was indeed a pleasure. The Manager Pam was very helpful, thoughtful and caring. I stayed each week for two or three days at a time for three months and she never disappointed me once. I went there originally because the other hotel next to them told me they were full even though I had a reservation. In looking back I thank God that they disappointed me because I wouldn’t have found this family oriented place to stay. I was on a work assignment and after work I needed some solace and a place to rest and recuperate. Mark and Rick were also great. They actually called me by name and showed me love and respect. If I had a concern or a request it was promptly dealt with. I have completed my assignment and I miss going there already because just like “Cheers” it always nice to go where everyone knows your name and are always glad you came. I would recommend this hotel to anyone journeying near or far because of how caring and genuine the staff are. See you on my next assignment if I pass that way again..Five stars for genuine service.” — Carlene R., 5 stars
“I was pleased with my stay because the room was clean and well appointed. All the aspects of the room functioned well. The bed was comfortable and the bathroom showed that renovations had been done well with no sloppy paint or tile work. I failed to discover the room darkening shade behind the sheers and as a result the light over the property on the south side kept my room lit all night. UGH. Staff was courteous and helpful. Breakfast buffet was sufficient—not much different from most.” — Culture51718492770, 5 stars
“Location was excellent easy to transit Noise level high. No isolation in the room Amenities pool was closed during my entire stay in summer Breakfast was a plus” — viodelka M., 4 stars
Pros & Cons
Pros:
- The only featured hotel with an indoor pool
- Free breakfast and free parking
- Excellent staff and warm, family-friendly atmosphere
- Well-priced value base near shopping and the interstate
- Good for families, business travelers and shoppers
Cons:
- A chain hotel rather than a destination or boutique property
- Located by shopping malls and the highway rather than downtown
- About 15 minutes from Old Salem and downtown attractions
- A pool hotel rather than an in-room-jacuzzi property
The Location
3330 Silas Creek Parkway, Winston-Salem, NC 27103 (near Hanes Mall and I-40) You can find more details or book your stay on TripAdvisor.