Staybridge Suites Wilmington-Newark
"A 4.3/237 4-star Staybridge Suites extended-stay with kitchens on Chapman Road - but CANDID roach flags in 2023 AND 2024."
About The Hotel
The Staybridge Suites Wilmington-Newark by IHG is a 4-star all-suite extended-stay at 270 Chapman Road (Route 273) in Newark near the I-95 exit — attached to a Ramada that shares its outdoor pool. Rated 4.3 across 237 reviews with subratings — cleanliness 4.7 (headline strongest but with contradiction below), location 4.5, rooms 4.5, service 4.5, sleep quality 4.6 and value 4.2 (softest). Amenities include free parking, free WiFi, free breakfast, pool (SHARED with the attached Ramada per candid review), fitness center with gym, evening entertainment, patio, books, DVDs, music for children and kitchens in every suite. Room rate typically runs $105-$125 per night. Location: 5 minutes east to Christiana Mall and ChristianaCare Christiana Hospital, 10 minutes to University of Delaware campus, 20 minutes north to Wilmington Riverfront. Recent guest voice is split with heavy candid flags: a 5-star ‘Overnight on a road trip’ wrote ‘Picked this hotel out of the blue on a road trip. Arrived about 1 am, check-in was smooth and the desk clerk was a super nice guy. Room was very clean, smelled fresh. Bed was comfortable’; balanced against a 2-star ‘Not horrible but trying to do the least possible’ who wrote ‘The hotel seemed to be trying to get away with the least possible for a Staybridge. The room seemed a bit worn. The breakfast had a poor selection of not great quality. The staff seemed indifferent’; a 1-star ‘Worst Hotel aka Roach Motel Experience EVER’ wrote ‘Pool is shared with the even more run down Ramada which seems to be attached to this hotel. The Ramada guests have full reign of Staybridge with no staff oversight. There is zero housekeeping. Our room was dirty upon check-in’; a 1-star ‘Horrible 0 stars’ wrote ‘Don’t waste your money on this run down hell hole, place is disgusting and not well maintained. Smells horrible.’ No in-room jacuzzi. Best only for extended-stay contract workers who accept the recurring 2023-2024 roach and cleanliness flags.
What Guests Are Saying
“Picked this hotel out of the blue on a road trip. Arrived about 1 am, check-in was smooth and the desk clerk was a super nice guy. Room was very clean, smelled fresh. Bed was comfortable. Water pressure was mediocre. Breakfast was decent. Overall a good experience.” — Gary O, 5 stars
“Large room with good amenities. Breakfast was good and the items were well marked. We were disappointed that our plans conflicted with the happy hour get together. Lots of convenient parking.” — therese l, 5 stars
“Breakfast area has a lot of fly gnats around the juice/soda machine. I had to throw my yogurt out because one flew in while eating. Also, they basically have the same menu every morning.” — Scorpio Q, 4 stars
Pros & Cons
Pros:
- Cleanliness 4.7 subrating average - strongest headline signal despite candid roach flags
- All-suite extended-stay with kitchens
- Free breakfast and evening entertainment
- Pool (SHARED with attached Ramada), fitness center and patio
- Books, DVDs, music for children - family-friendly extended-stay
Cons:
- CANDID: Recurring roach flags in 2023 AND 2024 recent reviews
- CANDID: 1-star ‘Worst Hotel aka Roach Motel’ and ‘Horrible 0 stars’ recent 1-star reviews
- CANDID: Pool shared with attached Ramada with Ramada-guest overflow and no staff oversight
- CANDID: Worn furniture, dirty tub and indifferent staff per 1-2 star recent guests
- No in-room jacuzzi - shared outdoor pool only, and shared with the attached Ramada
The Location
270 Chapman Road Route 273, Newark, DE 19702 — On Chapman Road at 270 Chapman Road (Route 273) in Newark near the I-95 exit. You can find more details or book your stay on TripAdvisor.
Newark,
Newark.
Guest reviews
What guests are saying about Staybridge Suites Wilmington-Newark.
"Very great service! Kendra who works the front desk was an amazing help, especially after having trouble with my booking! Rooms very clean, location is near shops and about 10-15 from the mall! Definitely 10/10 recommend!"
— Roberto Rivera
View on Google"Very nice safe area. The front desk staff, wish I got her name, greeted us with a smile and was such a pleasure to deal with, when checking in to our room! The rooms were clean, very affordable for what you get and the free breakfast was really nice too They have beer on tap, it wasnt working, but that surely would have been a fun perk to add to a breakfast since we were in the area to celebrate our 1 year anniversary 🩷🩷"
— Brook Fox
View on Google"They didn't have the room we had requested when we arrived, so I had to split up with who who I was travelling with for a night in separate rooms until it was ready. Just a slight inconvenience, but the staff was friendly enough. Unfortunately the room I stayed in for the night had a microwave that didn't work when I wanted some popcorn, hence the 4 stars, but they were clean and comfortable. Overall, not a bad experience."
— Corey Donahue
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