Best Western Galaxy Inn
"A 3.2/316 3-star Best Western Galaxy Inn on East Lebanon Road with shared hot tub - STRONGEST Dover candid warning."
About The Hotel
The Best Western Galaxy Inn is a 3-star budget property at 1700 East Lebanon Road in Dover, east of the North DuPont Highway hotel row. Rated 3.2 across 316 reviews with subratings — cleanliness 3.6, location 3.9 (strongest), rooms 3.4 (softest), service 3.8, sleep quality 3.7 and value 3.6. Amenities include free parking, free WiFi, shared hot tub, free breakfast, fitness center, airport transportation, non-smoking hotel and 24-hour front desk. Room rate typically runs $60-$85 per night — the value pick. Location: on East Lebanon Road in Dover, east of the North DuPont Highway hotel row and minutes from Dover International Speedway and Dover Air Force Base. STRONGEST candid warning: a 1-star recent ‘AVOID, unless you like Drugs’ guest wrote ‘We didn’t like that there was a cocaine scale with residue of cocaine on the shelf next to the bed thankfully and hopefully it was not fentanyl as that could have been fatal after it was discovered by my husbands hand accidentally’; a 1-star ‘Worst hotel ever’ guest wrote ‘Absolute worst hotel we have ever stayed in. Cigarette and marijuana smells throughout the hotel, cigarette and joints butts in the window of our non-smoking room, broken deadbolt, unknown substance on the toilet seat’; a 2-star ‘Great staff, poor quality rooms’ wrote ‘Rooms were extremely damp from poor circulation. Moisture built up on the laminate floors and the bed linens felt wet from the moisture in the room. The floors were also dirty’; balanced against a 5-star ‘Awesome!!!’ who wrote ‘The best one nighter at the Best Western hotel, privacy, service and cleanliness ranks top of the line. All the staff and guests were polite and friendly. There was a self serve free breakfast provided by the hotel for a good start.’ Book only if you accept these serious candid signals and cannot find alternate lodging elsewhere in Dover.
What Guests Are Saying
“The best one nighter at the Best Western hotel, privacy, service and cleanliness ranks top of the line. All the staff and guests were polite and friendly. There was a self serve free breakfast provided by the hotel for all the guests. I enjoyed it. I’m returning for sure, and I’m sure that I’ll have another great stay.” — Tracey T., 5 stars
“Very pleasant stay front desk is awesome maids are great enjoy the breakfast and the pool would definitely recommend this hotel” — Lauren S., 5 stars
“Stayed here with my family over Labor Day weekend. It was reasonably priced, much lower than any of the beach hotels; about 45 minutes to Cape Henlopen and 20 minutes to Bombay Hook and 15 minutes to multiple public Delaware Bay beaches so a good location for us as we are nature lovers and will not pay the exorbitant beach rates in the summer. There were no issues with the room at all or the WiFi and the hot breakfast was great and above average. I lived in Dover for two years about 15 years ago so knew it is not the safest town (my car was broken into and there was a shooting on campus where I was going to school) and especially being across from the Air Base I was not expecting it to be a country club, however there was someone panhandling at the front door as I tried to check in asking for food and trying to “ask me a question.” I just said “no.” They were later seen picking up change in the parking lot. I saw one non-guest walk in from the road into the breakfast area and back out across the street and I could hear staff cursing at each other in the background. I found out later there was a shooting in the parking lot here in June of 2023. We didn’t encounter anything like that but it’s not the most wholesome family friendly environment. It’s a shame that people have gotten away with raising hotel/motel rates to the point where an average family with two above-average income earners can only go to the beach in the summer if they stay in a place like this. If they can improve the security issues I would stay here again as the location, rate, and breakfast make it a worthwhile choice.” — fm5050, 2 stars
Pros & Cons
Pros:
- SHARED HOT TUB per amenity list (available to guests)
- 3.2 rating (316 reviews) with location 3.9 and service 3.8
- Free breakfast and 24-hour front desk
- Airport transportation and fitness center
- $60-$85 nightly rate - the value pick
Cons:
- STRONGEST WARNING: 3.2/316 rating with cleanliness 3.6 and rooms 3.4
- CANDID: 1-star ‘AVOID unless you like Drugs’ cocaine-scale-with-residue on shelf next to bed
- CANDID: 1-star cigarette/marijuana smells throughout hotel, joint butts in ‘non-smoking’ room window
- CANDID: 2-star ‘extremely damp’ moisture, wet bed linens, dirty floors
- Shared hot tub is amenity-listed but not confirmed working in recent reviews
The Location
1700 E Lebanon Rd, Dover, DE 19901 - On East Lebanon Road in Dover, east of the North DuPont Highway hotel row. You can find more details or book your stay on TripAdvisor.
Guest reviews
What guests are saying about Best Western Galaxy Inn.
"Rooms are clean and a good size service was great every morning turn down service was there the same time location is great location. And has a nice pool when in season."
— Dink
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