Courtyard by Marriott Norwich

About The Hotel

The Courtyard by Marriott Norwich is a 3.8-rated property (348 reviews) on West Town Street near downtown, recently refreshed with a beautiful lobby and fireplace. The hotel features an indoor pool, fitness center, Starbucks cafe, and bar/lounge. Staff service earns consistent praise, with individual staff members named for going above expectations. Rooms are spacious and generally clean, though consistency varies. A free shuttle to Mohegan Sun and downtown location make it walkable to the Slater Memorial Museum. The property appeals to value travelers and casino-goers seeking an updated chain hotel without premium pricing.

What Guests Are Saying

“Had an amazing time this weekend! We stayed for our daughter’s 8th birthday and my daughters both loved it. The hotel is extremely clean and updated. Beautiful lobby and fireplace. The pool was fantastic heated just enough with sitting room and clean towels kids had a blast. The staff was extremely accommodating any issue they had they promptly fixed and went above our expectations to ensure our satisfaction I was actually blown away. Free cookies and hot chocolate for the kids and dad! The room was extremely spacious we booked room 102 king one bedroom suite plenty of room for 4 people. I would say the only drawback was you can hear the floor above but it wasn’t terrible. And lastly, before checkout we ate the bistro breakfast and it was a 10/10. Jenny or j9 and the staff were so friendly and did a little extra for our daughter’s birthday and we were so happy. The food was incredible as well as the coffee and left a great last impression checking out of the hotel. I can’t thank the morning manager and the bistro staff enough for giving us a great stay and creating lifelong memories. We will definitely be returning and the casino is only 10 minutes away. I highly recommend this hotel.” — Chris M., 5 stars

“Mateo…that is all I have to say. Mateo, Mateo, Mateo…he got us additional discounts, got our jokes, was really kind and engaging. He made us feel like we were all old friends. Mateo for president!!!” — Maryn K., 5 stars

“Everyone at the front desk was very nice and helpful! Clean room and clean lobby that had lots of seating. Decent pool and fitness center. The Starbucks cafe had good breakfast options, but you have to pay for everything. Easy location right off the highway, but not noisy. Only downsides were no free breakfast and no shuttle.” — V R., 4 stars

Pros & Cons

Pros:

• Recently updated with beautiful lobby, fireplace, and modern finishes praised in early-2026 reviews
• Indoor pool, fitness center, and Starbucks cafe with good breakfast options
• Free shuttle to Mohegan Sun and central downtown location
• Staff named individually for warm, accommodating service (Mateo, Jenny noted in 2026 reviews)
• Spacious rooms with comfortable beds noted by repeat guests

Cons:

• Service and room consistency vary—a September 2025 guest reported a tired, run-down upgrade suite
• In-room jacuzzi is a specific room type; the indoor pool is the main shared wellness amenity
• Value sub-rating sits at 3.7; rates can outrun the experience on off nights

The Location

On West Town Street near downtown Norwich and the harbor, walkable to the Slater Memorial Museum and a short drive to Mohegan Sun. You can find more details or book your stay on TripAdvisor.