Courtyard by Marriott Hartford Cromwell
"4.1-rated Courtyard by Marriott in Cromwell with pool, fitness center, and bistro near TPC River Highlands."
About The Hotel
The Courtyard by Marriott Hartford Cromwell is a 4-star property on Sebethe Drive with 297 guest reviews and a 4.1 overall rating. The hotel features a pool, fitness center, bistro bar, and free parking, with particular strengths in cleanliness (4.4) and service (4.5). Recent guests have praised the super-clean rooms, well-appointed furnishings, and helpful front-desk staff. The property offers convenient I-91 access and proximity to dining options and Walmart. However, service consistency can vary, and some guests have reported maintenance concerns including mold and aging fixtures. In-room jacuzzis are available in specific room types only.
What Guests Are Saying
“Super clean room. Well appointed. Front desk was very helpful, professional, and friendly. Better than usual breakfast bar.” — ziobi1, 4 stars
“Thank you: Paulina Barrett-Ass. General Manager, and Kati Rivera-Kitchen Host Great service, hospitality and accommodation assistance. Your service is exemplary to a wonderful asset to the Marriott family. Well done - Mr. Fernando Solis-General Manager.” — ruby, 5 stars
“I would not stay here again. Pros: - Close to quick eating places - Close to Walmart - Right off the highway - The guy who works in the Bistro in the evenings is great! - Sauna in the women’s locker room - Fridge and microwave in room - Cups are “sealed” as cleaned Cons - room 322: - Old hotel that has been lightly spruced up (you know the term - putting lipstick on a pig - yeah, this is it) - see pic with old electrical - Beds are super uncomfortable - 1 of 4 pillows needed to be replaced years ago - Mold growing in the shower (on the soap dispensers and on the shower curtain) - Bath tub needed to be scrubbed (looks like it hasn’t been cleaned in months - good thing I had shower shoes with me) - Furniture is super old - Shower head needs to be replaced - No heating in hall leading from elevator to rooms - Shower did not have cold water - it was scalding hot (glad I didn’t have a kid I needed to bathe or the kid would have been seriously burned)” — Amanda F., 1 star
Pros & Cons
Pros:
- Super clean, well-appointed rooms noted by 2025 guests
- Pool, bistro, and fitness center with easy I-91 access
- Helpful, professional front-desk and kitchen staff named in reviews
- Close to quick dining, Walmart, and TPC River Highlands
Cons:
- Service can vary—a late-2025 guest reported poor enough experience to not return
- In-room jacuzzi is a specific room type only; pool is the main shared wellness amenity
- Some guests reported maintenance issues including mold in showers and aging fixtures
The Location
Located on Sebethe Drive off I-91 exit 21 in Cromwell, minutes from TPC River Highlands, the Connecticut River marinas, and about 20 minutes from downtown Hartford. You can find more details or book your stay on TripAdvisor.
Cromwell,
Cromwell.
Guest reviews
What guests are saying about Courtyard by Marriott Hartford Cromwell.
"Super clean and very friendly night team. I arrived exhausted from my drive from Savannah without a reservation on a Saturday night. The staff was excellent & the room very clean and quiet! Perfect stop!"
— Chris Hopkins
View on Google"Stayed here last minute due to a third shift schedule change. I was hoping for a comfortable bed, a quiet bed, and good accommodations. I had it all. Despite a last minute reservation, there was no issue getting a room. Service was prompt, and the conveniences were nice. I wish I had more time. A gas fireplace complemented the patio, the lounge and dining area was comfortable, and had good beverage and food options. The room was very clean. Beds super comfortable. Rooms super quiet. I’ve been to many Marriott Courtyard locations across the US and this one stands out."
— John Raschi
View on Google"We stayed at the Marriott Courtyard for my son's wedding. The rooms were modern and clean. The day time staff could not have been more accommodating. Unfortunately the night time manager, was awful. He was confrontational with the guest and caused issues each night of our stay across the multiple wedding parties booked for the weekend."
— Shawn Knox
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