New Haven Inn

About The Hotel

New Haven Inn is a budget motel located on Pond Lily Avenue near the Wilbur Cross Parkway on the western edge of New Haven. The property offers the lowest nightly rate in the city at $67, making it an option for the most budget-conscious travelers. Free parking and a pet-friendly policy are standard amenities. However, the property carries a 1.4 overall rating based on 105 reviews, with 2024-2025 guest feedback documenting serious cleanliness and maintenance concerns. Multiple reviewers report dust, spiders, dirty bathrooms, unkept hallways, and poor housekeeping throughout the facility. Most visitors should consider alternative chain hotels in nearby North Haven or Milford instead.

What Guests Are Saying

“Oh god the lobby was horrible and the room was horrible…dust and spiders everywhere. The bathroom was gross. The bed sheets looked like a murder happened on them. How is this place still in operation? Where is the health inspector. OMG we left after 2 hours. We didn’t even care that we paid for the room” — Olga D., 1 star

“No one cleans the parking lots or hallways, and no one does the bedding every day. There’s no trash can in the room. Additionally, it appears no one changes bedding after guests check out. So, if you check in, you’ll find and use all the bedding the last guest used, and you never know how many guests have already used it. The towels are dirty, so they can’t be used. We had to go to Walmart and buy two bedding sets and towels. All pictures on its front page are not accurate! The toilet keeps moving around, and it appears to be about to fall.” — jack Q., 1 star

“We were thank God only one night in the hotel, after careful consideration if we should even do this to ourselves. Entrance area, ” Lobby ” dingy. Entrance glass door panes through which you could not see anything from dirt. No elevator, carrying suitcases over carpeted stairs that you wouldn’t walk without shoes. The room dingy, musty, windows not cleaned in recent years, water in the toilet ran through, toilet wobbly. Curtains with holes, in short a single disaster. You couldn’t walk without shoes because of the dirt on the floor. Something positive was that the Internet worked to some extent. I have to admit that the room was not the most expensive in the area and in the USA everything must not be a bit fussy, especially in terms of the cleanliness of the hotels, but for this “filthy stable ” one should not have asked for any money. That it , in this price range also goes differently, we experienced 2 days before at the ” Cape Sands Inn ” near Cape Code. For the same price we found a clean Motel with pool. The New Haven Inn should be avoided! For me, the dirtiest “hole” I’ve ever slept in.” — Dieter M., 1 star

Pros & Cons

Pros:

• The lowest rate in New Haven at $67/night
• Free parking and a pet-friendly policy
• A short drive from Yale, downtown, and the Route 15 parkway
• A 24-hour front desk for late arrivals

Cons:

• A 1.4 overall rating — 2024-2025 reviews report dust, spiders, gross bathrooms, and poor housekeeping
• Multiple guests call it among the worst motels they have stayed in; hallways and parking areas reported as unkept
• In-room jacuzzi is unverified in current data and the property is poorly reviewed — most travelers should choose a chain hotel in nearby North Haven or Milford instead

The Location

On Pond Lily Avenue near the Wilbur Cross Parkway (Route 15) on the western edge of New Haven, a short drive from Yale, downtown, and West Rock Ridge. You can find more details or book your stay on TripAdvisor.