Hyatt Place Milford / New Haven

About The Hotel

The Hyatt Place Milford / New Haven is a 4.0-rated property (924 reviews) on Old Gate Lane behind the Connecticut Post Mall, offering reliable value for road-trippers and New Haven visitors. Guests consistently praise spacious rooms with separate sleeping and sitting areas, though the property shows its age in décor and furnishings. Cleanliness scores well at 4.3, and the free breakfast and parking add practical value. The fitness center is well-equipped, and staff performance earns high marks for professionalism. However, the sizable shared hot tub closed permanently in late 2025, so verify wellness amenities before booking if a hot tub is essential. Rooms with in-room jacuzzis are available as specific suite types; confirm at reservation.

What Guests Are Saying

“Listen. We didn’t expect much from this place. The people at Hyatt corporate reservations were very difficult to work with as we tried to book 5 rooms for a sad family event. THEN, we spoke to and dealt with the people at the Hyatt Place Milford actual site and they were ALL BEYOND TERRIFIC!!! Not just as we continued to change, cancel, modify, confirm, ask for exceptions, re: our reservations before we got there, but, also every minute that we were on site for our 5 day stay - 7/24!!. Hyatt has these amazing people working 3 or 4 jobs at one time - check-ins, check-outs, bartending, cleaning at times, actually cooking meals for people in “The Placery”?? - EVEN at 10 PM!?!? We are seriously committed to lift all of these people up to Hyatt as THE BEST OF THE BEST: Nazima - ESPECIALLY NAZIMA!!!, Carlos, Rogel, Abygail, Alfred, Tiffany, Jarrell, the kitchen staff, the housekeepers - ALL - were amazing. People. STAY HERE! Period, end of sentence.” — O9061CNwilliamd, 5 stars

“Clean and convenient hotel behind the Connecticut Post Mall in Milford, Connecticut. Hotel is definitely dated but the price was good and the room and hotel were clean. Breakfast tasted a bit stale. Lobby is small and not a typical setup. First time seeing a bathroom without a sink in it. Also odd they chose to leave the spa abandoned in instead of doing something with it (it was left unlocked). Lastly, the HVAC unit cycles and hums loudly every hour or so.” — Shelton C., 4 stars

“Stayed here for one night, and it was okay. Easy to get to from I-95, plenty of free parking spots, and in a relatively quiet area. The room was large with separate areas for the bed and sofa bed, plenty of places to sit and relax. I didn’t mind that the room had no carpeting, and it seemed clean. My two biggest issues with the room were that the walls and doors were very thin, so it was very noisy (from both neighbors and hall noise), and the beds (regular and sofa bed) were way too soft for us to get any decent sleep (along with the noise). It worked for a one-night stay, but anything longer would have been difficult.” — crayon78, 3 stars

Pros & Cons

Pros:

• Spacious rooms with separate bed and sofa-bed areas, repeatedly noted by 2026 reviewers
• Free parking and a generally quiet location just off I-95
• Well-equipped fitness center with weights to 50 lbs and machines flagged by a 2026 guest
• Free breakfast and a convenience store on site
• Helpful staff highlighted for handling a difficult multi-room booking in 2026

Cons:

• Dated property — multiple 2025-2026 guests note worn décor and furnishings behind the polish
• The sizable shared hot tub is now permanently closed as of late 2025; in-room jacuzzi is a specific room type — confirm at booking

The Location

On Old Gate Lane off I-95 exit 39A, directly behind the Connecticut Post Mall and about 15 minutes from downtown New Haven and Yale. You can find more details or book your stay on TripAdvisor.