Super 8 by Wyndham Hartford

About The Hotel

This 2-star Super 8 sits on West Service Road off I-91 exit 33 in a sparsely populated stretch north of downtown Hartford. The property earns a 2.1 overall rating with sub-ratings of 2.2 cleanliness and 2.4 rooms across 313 reviews. Recent 2025 reviews document broken door locks held in by nails, holes in walls, no working fire detectors, and suspicious parking-lot activity. A bullet-proof glass front-desk window and dismissive staff are noted in multiple guest accounts. Free parking, continental breakfast, and 24-hour front desk are included. The property is positioned only for rate-sensitive travelers with no other options, as safety and cleanliness concerns are extensively documented.

What Guests Are Saying

“The room was overall clean and the AC worked, and the staff were nice, but the hotel smelled odd, there was bulletproof glass at the front desk, and the area felt sketchy — try not to be outside the room at night.” — kristina m, 2 stars

“Everything seemed in disrepair — dirty hallways, cracked plaster, worn furniture — in a deserted part of town near the freeway that felt a little unsafe. I asked for housekeeping to change the sheets and towels and they never came; I emailed the manager twice and never heard back.” — Tony C, 1 star

“The tub had soap scum, the linens were dirty, the rugs had holes, and the door lock was broken — held in by a nail, like someone had kicked the door in. The attendant behind the plexiglass was rude and dismissive, and I left without a refund despite my security concerns.” — rnginger, 1 star

Pros & Cons

Pros:

• Free parking and free continental breakfast at the lowest rate band among Hartford hotels
• 24-hour front desk and free WiFi for off-hours arrivals
• Quick I-91 highway access for road-trippers passing through
• Lowest in-city nightly rate among Hartford’s hot-tub-listed hotels

Cons:

• 2025 reviews report broken door locks ‘held in by a nail,’ holes in walls, and no working fire detectors — serious safety flags
• Multiple guests describe the property as ‘a dump in a deserted spot’ with suspicious parking-lot activity at night
• Bullet-proof glass at the front desk and dismissive staff per several 2025 reviews

The Location

On West Service Road off I-91 exit 33 in a sparsely populated stretch north of downtown Hartford — 10 minutes by car to Bradley International and 5 to 10 minutes from downtown, but on a road described by 2025 guests as a ‘deserted spot.’ You can find more details or book your stay on TripAdvisor.