Hampton Inn Syracuse Clay
"A 4.6-rated well-rated Hampton with a pool, a tennis court, free breakfast, and a family-friendly setup near Onondaga Lake."
About The Hotel
The Hampton Inn Syracuse Clay at 3948 State Route 31 in Liverpool is a 4.6-rated (722 reviews) Hampton Inn near Liverpool and Clay, with a pool, a tennis court, free hot breakfast, a fitness center, and a family-friendly base near Onondaga Lake and Destiny USA. It is a reliably excellent choice — guests praise the cleanliness, the service, the pool, the breakfast, and the convenient location. The pool is the shared water feature; a jetted-tub room is a specific category to confirm at booking. It is the area’s best-rated hotel for families and travelers seeking a dependable base with a pool near the lake and shopping.
What Guests Are Saying
“Staying in hotels is much the same no matter where you go. As long as the rooms are comfortable, in good condition, and meet your needs, they do about the same thing. I rate my experience more in the people who work there to make your experience what it is. At this hotel the staff from the front desk to the breakfast workers to the maintenance staff go out of their way to make your experience the best. An older hotel, there are parts that need fixing on occasion such as a bathroom fan that rattles. The front desk sent the maintenance worker up the same day and called us beforehand to check to be sure it was okay to enter. We arrived back to find the nicest man who was friendly and efficient. He fixed our fan and cleaned up after himself. Each person we have come in contact with has been friendly and accommodating. We have stayed here several times with the same experience. There’s a lot of restaurants and stores around making it s very convenient location to stay while visiting family.” — B R., 5 stars
“I have stayed here twice in the past, but not since 2016. As such I thought I would express again how good this place is. I was passing through Syracuse on I-90 and while there are several hotels right off the highway (I have stayed at several) the addition 20 minutes to come to this one is time well spent. Parking is plentiful and there are half a dozen restaurants within a 5 minute walk. The exterior and landscaping are well kept as is the interior of the property. Rooms are spacious, clean and quiet and the bed is comfortable. Staff are friendly and welcoming as well! If I had to find one thing to complain about, it would be about the television. They are small by today’s standard and could use an upgrade. Otherwise, this is a great place to stay.” — ToSquareBob1, 5 stars
“This hotel was clean and had all the amenities I needed. The bed was comfortable and the shower was huge. The manager was friendly as was the attendant at the front desk. He was polite, welcoming and very helpful. I would recommend” — jolene C., 5 stars
Pros & Cons
Pros:
- A 4.6 across 722 reviews — reliably excellent
- A pool and a tennis court
- Free hot breakfast and a fitness center
- Near Onondaga Lake and Destiny USA
- A family-friendly setup with free parking
Cons:
- A chain hotel rather than a lakeside resort
- A jetted-tub room is a specific room type — confirm at booking; the pool is the shared amenity
- A suburban setting a short drive from downtown
- Books up during State Fair and university events
The Location
Near Liverpool and Clay, close to Onondaga Lake and Destiny USA. You can find more details or book your stay on TripAdvisor.
Liverpool,
Liverpool.
Guest reviews
What guests are saying about Hampton Inn Syracuse Clay.
"I want to add this late review. This past weekend I held my birthday stay at this hotel. Ian was absolutely amazing with helping us! The pool and hot tub were amazing as well. I was very blessed to have celebrated my 20th birthday there!"
— Arianna North
View on Google"We want to thank Ian specifically for such great service and fixing everything for us! Great stay, rooms and service were pretty phenomenal. The hottub was an amazing addition to our stay. Once more, thank you so much Ian!!"
— Kylee Gruber
View on Google"We were lucky that they still had a room left, after the place that we had made reservations for, months earlier, gave us the most disgusting room that I've seen since the days when I stayed wherever there was a bed that was cheap. That place didn't live up to the name on the building. Upon check-in here, we were met by smiling faces that seemed happy to have us there, and a clean, ordered, lobby. A quick check in, and we were off to check out our room. We walked into a room, that while a little bit dated, was clean, and neat. A couple of loose carpet snags, where the carpet met the tile, but that's to be expected. There was a good assortment of things for breakfast, and if they were out of something, the staff was already working on replenishing it. Not exactly a home cooked breakfast, but there were plenty of places nearby to eat, if this didn't fit your needs. Overall, the staff made our stay very pleasant, and helped make this our home away from home, during our week in town visiting family. Everyone that I encountered, was pleasant, and did their best to make sure that we enjoyed our stay. A special thank you to those that we encountered at the front desk, Clarissa, Felecia, Charles, and Ian(?), who came up to our room, and helped figure out why the fan on the heating/cooling unit, wouldn't shut off. 20 minutes, and a quick phone call, and we were enjoying the silence, when the unit wasn't cycling, and making it so that we didn't have to keep changing the volume on the TV. They were all great to converse with, and made sure that our stay was trouble free. Will definitely stay here the next time we come to visit. Especially hearing that an update is on the horizon. Just please don't get those foam beds, that feel like you're swimming in quicksand. The only reason that the rooms got a 4 star rating, was because the rooms are a bit dated, but well kept, and the lack of privacy shades, or curtains that close. I felt a little uncomfortable walking around in my birthday suit, with just the shears, while seeing people out in the parking lot. It also helps to block the light, either natural, or artificial. Just some thoughts from someone who lives on a large property where the neighbors can't see our house, but we still like our darkness."
— tiny b
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