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Jacuzzi in Room · Miami

Mandarin Oriental

4.7 (3,078 reviews) Rates on request per night Hand-verified for 2026
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Why we picked it

"A 4.5/3,908 4-star Mandarin Oriental luxury Brickell Key waterfront property with pool, spa, Michelin-caliber dining and bay views."

At a glance
01
4.5 rating (3,908 reviews)
Miami luxury marquee on private Brickell Key island
02
4.7 cleanliness + 4.7 sleep quality + 4.6 service
Top luxury subratings
03
Pool + spa + bar/lounge + Michelin-caliber restaurants
04
Bay views + walking bridge to Brickell mainland shopping and dining
05
Mandarin Oriental brand service and design

About The Hotel

Mandarin Oriental, Miami is a 4-star Mandarin-brand luxury property at 500 Brickell Key Drive on the private Brickell Key island connected to Brickell mainland by a pedestrian bridge. Rated 4.5 across 3,908 reviews with 4.7 cleanliness, 4.6 rooms, 4.5 location, 4.6 service, 4.7 sleep quality; value 4.1 is the softer signal at Mandarin luxury rates. Amenities include pool, spa, bar/lounge, valet parking, babysitting, children’s activities, car hire, fitness center and free High Speed Internet (WiFi). Legacy Hot Tub Hotels frontmatter markets in-room jacuzzi suites; TripAdvisor amenity listings do not confirm in-room whirlpools — verify with the Mandarin at booking (spa-suite categories in particular). Recent 5-star reviews consistently focus on Brickell Key waterfront views (‘An exceptional view of Brickell if you are as lucky as we are to have a room on the top floor’), Michelin-caliber restaurants (‘the restaurant was superb’), service excellence (‘although not a cheap place to stay - you get what you pay for’), and walking-across-the-bridge Brickell access (‘We liked walking across the bridge to explore Brickell — some good shopping and restaurants. We had a lovely jr suite with a really large veranda’). A candid signal: ‘a tone below the Mandarins in Europe’ from one guest — verify service expectations if coming from Mandarin loyalty across international properties. Best for luxury Miami stays, Michelin-focused couples weekends, spa-oriented business travelers and Mandarin-loyalists.

What Guests Are Saying

“We had a great stay here-beautiful hotel-excellent location- very helpful staff. We liked walking across the bridge to explore Brickell- some good shopping and restaurants. We had a lovely jr suite with a really large veranda- and enjoyed sitting out there-watching boats go by and looking at the downtown cityscape. The breakfast buffet at the hotel was a treat. Great variety and delicious food. We would love to return but were told that the hotel will be demolished and a new hotel and residential tower will take its place. Based on this stay-we will try to find another Mandarin Oriental to stay at, in our travels.” — DeDe B., 5 stars

“My first time in Miami & stayed at this fantastic hotel with my girlfriend our room was large spacious & clean with a great view. We flew in from Montego Bay Jamaica after spending six days in Jamaica . I cannot fault any of the staff at this fabulous hotel , they were friendly , courteous & always willing to help . We used the pool facilities again the staff there were amazing . It’s a shame this hotel will be permanently closed as from 31/05/25 demolished then renovated for the next five years I’m %100 they will come back bigger , better, fabulous with the same high standards” — GDEF99, 5 stars

“Mandarin Oriental Miami Turned our stay incredible. My family and I , would like to thank director Jakub Direcotr of room for everything and rest of the staff from doormen , valet and front desk , Restaurent staff and housekeeping department for making our stay very enjoyable as always . 🌟🌟🌟🌟🌟 Looking forward coming back I appreciate you for everything 🙏” — Fetty D., 5 stars

Pros & Cons

Pros:

  • 4.5 rating (3,908 reviews) with 4.7 cleanliness + 4.7 sleep quality + 4.6 service
  • Brickell Key private-island waterfront with pool, spa and Michelin-caliber restaurants
  • Walking bridge to Brickell mainland for shopping and dining
  • Bar/lounge + babysitting + children’s activities + car hire
  • Mandarin Oriental luxury brand service and design

Cons:

  • Value 4.1 the softest subrating at Mandarin luxury rates
  • Valet parking only (no self-parking)
  • Legacy ‘Jacuzzi in Room’ frontmatter not confirmed by TripAdvisor amenities - verify at booking
  • Peak Art Basel December and Miami Open March weekends sell out 6+ months ahead
  • Guest note: ‘a tone below the Mandarins in Europe’ - verify service expectations

The Location

500 Brickell Key Drive, Miami, FL 33131 — On the private Brickell Key island in downtown Miami, connected to Brickell mainland by a pedestrian bridge. You can find more details or book your stay on TripAdvisor.

What's at the hotel
pool Pool
restaurant Restaurant
local_bar Bar
spa Spa
room_service Room Service
king_bed Suites
wifi WiFi
wifi Internet
local_parking Parking
child_care Kids
accessible Accessible
local_laundry_service Laundry
Location & neighborhood

Miami,
Miami.

500 Brickell Key Drive, Miami, FL 33131
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Guest reviews

What guests are saying about Mandarin Oriental.

4.7 out of 5· 3,078 reviews
★★★★★
5/5
10 months ago
"Another extraordinary stay at the Mandarin Oriental, Miami. From the exquisitely appointed room to the thoughtful welcome amenities, every detail contributed to an experience that felt nothing short of magical. The warmth and genuine engagement from the staff truly stood out, making us feel both welcomed and valued throughout our stay. A highlight of our trip was our dinner at La Mar, where the service was impeccable and the culinary offerings were simply outstanding. The restaurant’s atmosphere, paired with flawless attention to detail, made for an unforgettable dining experience. Additionally, the hotel’s prime location, just steps away from Brickell City Center, offered unmatched convenience for shopping and dining excursions. Overall, this stay surpassed our expectations in every regard. The exceptional level of service we received made our time at the Mandarin Oriental, Miami truly memorable. We eagerly anticipate our next visit and are already looking forward to the next opportunity to indulge in such unparalleled luxury and hospitality."

— Jason Paluch

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★★★★★
5/5
10 months ago
"We stayed for Ultra, easy walk back and forth. The service from valet, bellman, front desk, room service, & house keeping was all fantastic. I had one of the best massages ever by Macy, a 80 minute therapeutic. Rooms + View of Miami Bay was great for how old the hotel is, they will be going under renovation in the near year for a 4-6 year rebuild where there will be two towers a Mandarin Oriental hotel & residences. If you order room service order the Guava French toast for breakfast, & the Airline chicken with Lemon Citrus dressing & mashed potatoes for dinner you’ll love it. Thank you - Xièxie Mandarin Team!"

— Gavin Valenti

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★★★★★
5/5
9 months ago
"Beautiful view. Amazing food. And the service was impeccable. The staff truly went above & beyond. Riccardo in room service made us feel like royalty. Thank you for an incredible experience."

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