The Ritz-Carlton Bal Harbour

About The Hotel

The Ritz-Carlton Bal Harbour, Miami is a luxury Ritz-Carlton at 10295 Collins Avenue directly on the Atlantic Ocean across from Bal Harbour Shops. Rated 4.4 across 877 reviews with 4.6 cleanliness, 4.5 rooms, 4.5 location, 4.5 service, 4.5 sleep quality; value 4.1 is the weakest signal. Amenities include a pool, private beach, Ritz-Carlton spa, fine dining, bar/lounge, fitness center, EV charging, bicycle rental and children’s activities. Rooms feature ocean-view balconies. Not a marketed in-room-jacuzzi property (some top suites include deep soaking tubs). A 5-star Miami Open guest wrote ‘fantastic stay from start to finish! Beautiful property and great location… the suite had amazing views, the room service was excellent’; a 5-star repeat guest called the staff and service exceptional. Recent low reviews flag understaffing and dated public areas as the property prepares for a major renovation — a 2-star guest wrote ‘the hotel is about to close for a major renovation and it shows. Completely under staffed. Staff were very pleasant and supportive but overwhelmed’; a 3-star guest wrote ‘this hotel is totally unimpressive. It’s a Marriott trying (and failing) to provide an elevated Ritz-Carlton experience.’ One 1-star guest reported a housekeeping-theft incident — a single account among 877 reviews. Best for Bal Harbour Shops luxury shoppers, snowbird oceanfront escapes, Miami Open weeks and couples wanting a north-end Miami Beach stay away from South Beach nightlife, with realistic expectations about pre-renovation staffing and public-area condition.

What Guests Are Saying

“I’ve stayed in Surfside/Bal Harbour, many times, often at the St. Regis but this was our first time at Ritz Carlton and we were absolutely blown away. The size, decor of their views of their suites are really stunning. The pool area is beautiful and their staff and service was top notch. The hotel was totally full because so many had their flights cancelled with the big winter storm yet nothing felt crowded. I really loved how they have separate elevators so that when you exit the elevators there are only two rooms per floor and it feels very private. I think honestly Marriott Elites are often hesitant to stay at Ritz properties when they is a comparable St. Regis, W, etc close by that offers more benefits (free breakfast, able to use your Suite Night awards, guaranteed 4pm checkout) but aside from the free breakfast (which personally isn’t super valuable to me when I want to sleep in) I felt I got comparable Platinum treatment. They actually gave me an upgrade to a stunning, high floor suite and although it wasn’t 4pm, they did give me a 2pm checkout which I was happy with considering they were totally full. We really enjoyed the afternoon complimentary affogatos, daily afternoon cocktails, and the include Pilates class I took in the spa was awesome. Also, although it is a bit farther to walk to all the restaurants and cafes on Harding street it was very doable and pleasant. All in all, I’d be happy to return her and they definitely compete with and in some ways surpass the experience at the nearby St. Regis. Don’t hesitate to book at this beautiful property!” — DenverMommy, 5 stars

“Fantastic stay from start to finish! Beautiful property and great location. We traveled for the Miami Open but also for a romantic weekend and we were not disappointed. The suite had amazing views, the room service was excellent and all the staff was helpful with what ever we needed. We did not even have time to take advantage of the spa or some of the restaurants but we really enjoyed riding the bikes along the ocean path. It was also a short drive to the Bal Harbour shops which were amazing. We would definitely stay here again! This oceanfront property is perfect for couples or families.” — Jacqueline M., 5 stars

“Beautiful location and Staff is the Best Margo at the pool was helpful friendly and courteous consistent with the Ritz Carlton Brand. Thank you for a great day!!!” — Resort55223040199, 5 stars

Pros & Cons

Pros:

• Oceanfront address with private beach and ocean-view balconies
• Steps across Collins Avenue to Bal Harbour Shops (Chanel, Hermes, Cartier)
• 4.6 cleanliness subrating despite pre-renovation dated public areas
• Ritz-Carlton spa, pool, fine dining and beach service
• North-end Miami Beach location away from South Beach nightlife

Cons:

• Recent reviews flag understaffing and dated public areas ahead of a major renovation
• Value subrating 4.1 — lowest of the six, despite high nightly rates
• One 1-star guest reported a housekeeping-theft incident (single account among 877 reviews)
• Not a marketed in-room jacuzzi property
• Room-service and small-bites prices run luxury Miami Beach premium

The Location

10295 Collins Avenue, Bal Harbour, FL 33154 — Directly on the Atlantic Ocean across Collins Avenue from Bal Harbour Shops. You can find more details or book your stay on TripAdvisor.