Holiday Inn Express & Suites Jacksonville Airport

About The Hotel

Holiday Inn Express & Suites Jacksonville Airport By IHG is a 4-star IHG-brand hotel at 1200 Airport Rd on the JAX airport corridor. Rated 4.0 across 524 reviews with 4.2 cleanliness, 4.5 location, 4.2 rooms, 4.3 service, 4.2 sleep quality; value 4.2. Amenities include pool, free breakfast, fitness center, kids-stay-free rooms, children’s activities, pet-friendly rooms, free airport transportation and free WiFi. A 5-star guest wrote ‘Great location, awesome front desk clerks and service. Everyone was very friendly and you felt welcome. The rooms were very nice with mini refrigerators and very comfortable beds. The breakfast was included and very good.’ Candid 3-star property-upkeep flag: ‘This property is fairly typical for the chain, but it is in need of a refresh. The shower does not seem to have a pressure-balanced valve, so the water temp can swing between very hot and cold if the guests are using [water in adjacent rooms].’ Another 3-star flag: ‘ok — not great. Didn’t feel super clean and a little run down. Not what I expected. No smart TV in the room. Will stay at Marriott in the future.’ A 4-star guest wrote ‘This place was average, exactly what you’d expect from this chain. Bed were hard, water was hot, AC was cool, room was quiet. Zaxbys is within walking distance, any other food is a drive. When you turn off airport road…’ Best for cruise-and-fly JAX travelers wanting an IHG-brand pool-and-breakfast base with free airport shuttle — accepting a refresh-needed property with candid property-condition flags.

What Guests Are Saying

“Great location, awesome front desk clerks and service. Everyone was very friendly and you felt welcome The rooms were very nice with mini refrigerators and very comfortable beds. The breakfast was included and very good. Plenty of seating I highly recommend this motel fir your overnight travel” — Tourist93702, 5 stars

“One of the best HI Express we have stayed in, reception staff very helpful and super friendly, rooms clean and tidy, restroom spotless, plenty of room, breakfast adequate with helpful server, will use again, plenty of parking around hotel” — Happas, 5 stars

“The hotel had an outdoor pool that was enjoyable because never very busy. Our room was spacious and clean. After traveling all day, it was great to find a hotel that was super nice at such a good price! We’ve had bad experiences with crap hotels charging what we paid at this hotel. Its amazing for the value! We didn’t feel the need to think twice after looking at the room prior to checking in! The receptionist was very friendly in all aspects. The morning breakfast was good hot breakfast whereas some hotels do not offer much for breakfast. We wanted a place that meant we could eat a good meal before getting on the road early the next day without having to do drive-thru or gas station food. This place I’d definitely recommend.” — Harold S., 4 stars

Pros & Cons

Pros:

• 4.5 location subrating - near-airport JAX shuttle base
• Free airport transportation + free breakfast + pool
• Kids-stay-free + children’s activities + pet-friendly rooms
• Fitness center + free parking + free WiFi
• Zaxbys within walking distance for casual meals

Cons:

• Candid 3-star ‘OK - not great, didn’t feel super clean, a little run down’
• Candid 3-star shower with no pressure-balanced valve - temp swings when other guests use water
• Candid 3-star no smart TV in room; property ‘needs a refresh’
• Beyond Zaxbys, ‘any other food is a drive’ from this property
• No in-room jacuzzi confirmed on TripAdvisor - pool-only property

The Location

1200 Airport Rd, Jacksonville, FL 32218 - On the Jacksonville International Airport (JAX) corridor, 15-20 minutes north of downtown Jacksonville with free airport transportation. You can find more details or book your stay on TripAdvisor.