Hilton Garden Inn Fort Myers

About The Hotel

Hilton Garden Inn Fort Myers is a 4.0-rated (748 reviews) older University Dr HGI at 12600 University Drive. Subratings: 4.3 cleanliness, 4.4 location, 4.1 rooms and 4.4 service. Amenities include free parking, pool, bar/lounge, tennis court, kids activities and pet-friendly rooms. Recent 5-stars specifically praise Gabriela at check-in as ‘extremely friendly and helpful,’ Dominic, Johnny and Grabel as ‘the best Hilton in SWFL’ with ‘very spacious and beautiful’ rooms. A recent 3-star flagged ‘hotel is next to an airport and busy highway so very noisy. Rooms are clean but in need of a serious update. Very overpriced’ — an update concern to weigh at brand rates. A pool-and-tennis HGI rather than an in-room-jacuzzi property.

What Guests Are Saying

“I went with 41 other friends from my church for four days from January 21st through the 22nd. This hotel was perfect for us. They served us a great buffet breakfast every morning. Everything was spotless, the staff was friendly, and the beds were absolutely wonderful. I don’t think I’ve ever slept between sheets that were so soft and white. I lost my phone on the last morning, and Ms. Pat Stockford, Director of Sales, helped us look for it and told me that if they found it, they would mail it to me. The room attendant found it not long after we left, and Ms. Stockford called my friend and told me she was bringing it to where we had stopped. She made a point of driving to where we were to deliver it to me. She did not have to do that, and assured me it wasn’t far. What kind of company does that? I wanted to cry…it was so greatly appreciated.” — Debra H., 5 stars

“I stayed at this hotel for two nights. This was my second time staying here. It was a good experience! I was assigned room 529. Gabriela assisted me during the check-in process. She was extremely friendly and helpful. I was happy to find out that my room was ready when I arrived at 12:00 PM. The room was large and clean. Great comfortable bed. AC worked decently. Mini-fridge, luggage rack, microwave, hangars, iron, ironing board, privacy door hangar. Tub with shower curtain. Stationery adjustable shower head. The water pressure in the shower was very powerful. Lots of counter space for your toiletries. Fitness Center. Business Center. Guest Laundry. Outdoor Pool. Restaurant. Convenient safe parking. Overall I am glad I stayed here and I would stay here again!” — UCFKnightsFan, 5 stars

“I had the pleasure of staying at this beautiful Hilton Garden Inn in Fort Myer, Florida on a prior visit. The staff is pleasant, professional, and kind. The hotel is in a convenient location. The common area provides a welcoming atmosphere, coffee, tea and water are provided for early morning departures. There is a happy hour. The guest rooms are spotless. I would stay in this property on any future visits to Fort Myers, Florida” — joyce H., 5 stars

Pros & Cons

Pros:

• 4.4 location and service subratings
• Repeat-guest staff praise: Gabriela, Dominic, Johnny, Grabel
• Pool, bar/lounge and rare tennis court
• Pet-friendly and kids activities
• Hilton Honors loyalty recognition

Cons:

• 3-star flagged rooms need a serious update and property overpriced
• Airport-and-highway noise flagged by recent reviewer
• 4.1 rooms subrating — dated rooms noted at brand rack rates

The Location

12600 University Drive, Fort Myers, FL 33907 — On the east side of Fort Myers near the airport. You can find more details or book your stay on TripAdvisor.