The St. Gregory Hotel
"A 4.4-rated Eurostars-branded M Street hotel with CANDID 1-star hidden-fees flags."
About The Hotel
A 4.4-rated (728 reviews) 4-star Eurostars St Gregory at 2033 M Street NW in the West End/M-Street corridor. Subratings 4.2-4.7 with location 4.7, cleanliness 4.6, rooms 4.4, service 4.4, sleep quality 4.4 and value 4.2. Amenities include valet parking, free WiFi, fitness center, bar/lounge, kids TV, taxi service and business center. Legacy Hot Tub Hotels frontmatter markets in-room jacuzzi suites; TripAdvisor amenity listings do not confirm in-room whirlpools — verify at booking. Recent 3-star reviews cite AC issues (“Room was nice and roomy. Staff was very nice. Only complaint is that the AC was not working properly in our room. It was always between 77 & 79 degrees. The thermostat literally showed ERR”) and mandatory amenities fees (“Dumb Amenities fees… the amenities fee that was charged upon check in. We had no prior knowledge”). CANDID 1-star: “Bad experience — look elsewhere. I checked in - in the morning, dropped my bag in the room, and stepped out to get a coffee. While I was out, I received an unexpected call about a personal emergency and had to fly home immediately. I returned to the fro[nt]” (dispute over cancellation). Another CANDID 2-star: “Hidden Fees, Sleepless Night, and Disappointing Service… I rarely leave negative reviews, but my stay here on June 14 was extremely disappointing. First, I booked through Priceline under the impression that I had already paid all required charges. However, when I arrived, I wa[s]” (fee dispute). Best only for Eurostars-loyalists booking direct to avoid third-party-fee-dispute risks — verify all fees at booking confirmation.
What Guests Are Saying
“Hotel was nice, the people next door were loud but other than that it was a great experience. What really brought light was the doorman Teddy. He was the nicest doorman I’ve ever encourntered! Me and my family grew a nice friendship with him and he made our trip truly special.” — Ella A., 5 stars
“Cozy hotel, with very large and comfortable rooms. Breakfast menu, good quality. Friendly staff. Only flaw noisy air conditioner. Central location.” — Eva, 4 stars
“Spacious rooms, super clean and friendly staff. Love that the windows open in room and the gym is Will equipped, and usually not many people there. It was like I had my own gym to myself.The biggest problem is the air conditioning/heating unit. It really needs to be attended to. It’s annoying. It makes a ton of noise and the only way that I could deal with the Room and sleep was ask team to turn it off completely for the five days I was there. The good thing was that. It was neither too cold, nor too warm, but I got lucky. The events are a real problem. The breakfast that’s included is fantastic and nourishing and filling. Great location within walking distance to Georgetown Dupont Circle, and Pennsylvania Avenue. The Cost value benefit is not great. I feel it is a bit over priced for what it offers. Compared to other hotels of the same ranking and price structure.” — Cristina K., 3 stars
Pros & Cons
Pros:
- 4.4 rating (728 reviews) with 4.7 location on M Street
- 4.6 cleanliness + free WiFi + fitness center + bar/lounge
- Eurostars-brand hotel loyalty
- Kids TV + taxi service + business center
- West End M Street location — walk to Foggy Bottom-GWU Metro
Cons:
- CANDID: 1-star “Bad experience — look elsewhere” (dispute over emergency-cancellation)
- CANDID: 2-star “Hidden Fees, Sleepless Night, and Disappointing Service” (Priceline-booking fee dispute)
- CANDID: 3-star “AC was not working properly… thermostat literally showed ERR”
- CANDID: 3-star “Dumb Amenities fees… no prior knowledge of this mandatory fe[e]”
- Legacy Jacuzzi in Room frontmatter not confirmed by TripAdvisor amenities — verify at booking
The Location
At 2033 M Street Northwest in the West End on M Street. You can find more details or book your stay on TripAdvisor.
Washington,
Washington.
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Guest reviews
What guests are saying about The St. Gregory Hotel.
"I recently had the pleasure of staying at the St. Gregory Hotel in Washington, DC, and it was an exceptional experience from start to finish. The hotel is beautifully designed, blending modern elegance with a warm and inviting atmosphere. The rooms are spacious, impeccably clean, and equipped with all the amenities needed for a comfortable stay. The staff at St. Gregory truly go above and beyond to ensure guests feel welcome. From the friendly front desk team to the attentive housekeeping staff, everyone was incredibly helpful and accommodating. I especially appreciated the personalized service that made me feel like a valued guest. The location is perfect for exploring the city, with many attractions, restaurants, and shops within walking distance. The hotel also offers convenient access to public transportation, making it easy to navigate around Washington, DC. Additionally, the on-site dining options are fantastic. The restaurant serves delicious meals, and the atmosphere is perfect for both casual dining and special occasions. Overall, I highly recommend the St. Gregory Hotel for anyone visiting Washington, DC. The combination of excellent service, comfortable accommodations, and a prime location makes it a standout choice. I look forward to returning on my next visit!"
— Ngankam Landry
View on Google"I attended an event at the St. Gregory Hotel in Washington D.C. It was a reception and Gala for The Future of Money, Governance, and the Law. While attending Hung the director of food and beverage was very accommodating and exemplified the best in customer excellence. Thank you to everyone that helped make our event exceptional. I really enjoyed the food as well."
— Lauren Jones
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