The Inn at Christmas Place
"A 4.8-rated Christmas-themed inn on the Parkway — one of the highest-rated Smokies hotels — with indoor/outdoor pools, a lazy river, free breakfast, and year-round festive decor."
About The Hotel
The Inn at Christmas Place on Christmas Tree Lane is a 4.8-rated (3,707 reviews) Christmas-themed inn on the Pigeon Forge Parkway — one of the most beloved and highest-rated hotels in the entire Smokies area. The property features indoor and outdoor pools, a lazy river, free breakfast, year-round Christmas decor and displays, nightly hot chocolate and cookies, and a prime location near Dollywood. The pools are the shared water feature; jetted-tub rooms are a specific category to confirm at booking. Guests rave about the unique Christmas atmosphere, the immaculate rooms, the attentive staff, and the family-friendly amenities. It is a premium-priced property, but families consistently rate it as worth every dollar. Book well ahead for peak season — it fills months in advance.
What Guests Are Saying
“If you love Christmas and Christmas decorations you HAVE to stay here! From the multiple Christmas displays on each floor, to Santa being outside of the breakfast area everyday, to the in-room decor, it was perfect. We did the scavenger hunt around the property which is a great way to ensure you see all of the displays. All staff I encountered were super friendly and accommodating. The room, all common areas, and pool area were well maintained and clean. The pool area is one of the most unique I’ve ever seen. With the festive atmosphere and hot breakfast with lots of options every day, it was a great value. We paid around $300 a night for a 2 bed room with balcony overlooking the pool area. It’s also in a great location, near all of the attractions in Pigeon Forge, you can walk to multiple restaurants. My only complaint is that the ledge on the balcony had a lot of bird poop on it.” — Kimsy151, 5 stars
“I have many reviews for The Inn at Christmas Place on here, so if you need convincing, please look them up. From our first stay (2’nd year of existence), my wife and I knew that we’d found “home” away from home. Probably approaching 100 stays over the years now, and not one negative experience…not one bad day, not one inconvenience, not one negative employee, never not immaculate, never not friendly, never not helpful. Please just do yourself the greatest favor possible if you’re planning a stay in or around Pigeon Forge, and try this family owned and family first resort hotel. They were rated the #1 family friendly hotel in the entire country for a very good reason…there’s just no way that anyone can do better on a given day, nor come close to sustaining what I’ve experienced firsthand year after year after year.” — Jeffery C., 5 stars
“Cozy and one of the most friendliest and cleanest places we have stayed at, it truly is a special place to go and stay. The front desk personnel greet you with a smile, very friendly happy to see you. The doorman was outstanding, joking and laughing and when we left he would shake your hand and tell you he can’t wait to see you next time. Just an all-around great guy. The breakfast staff, from the chef who made the custom omelettes to the young women that served everything else just unbelievably friendly. I can’t say enough about what a great place this is.” — Thurston H., 5 stars
Pros & Cons
Pros:
- A 4.8 across 3,707 reviews — one of the most beloved hotels in the Smokies
- Indoor and outdoor pools and a lazy river
- Year-round Christmas theming families adore
- Free breakfast and a prime Parkway location near Dollywood
- Polished, immaculately kept, and well-run
Cons:
- A premium price — the most expensive mainstream hotel in town
- The Christmas theme is year-round — not for everyone
- A busy Parkway resort rather than a quiet retreat
- A jetted-tub room is a specific room type — confirm at booking; the pools are the shared amenity
The Location
On the Pigeon Forge Parkway near Dollywood, in the heart of the attractions. You can find more details or book your stay on TripAdvisor.
Pigeon Forge,
Pigeon Forge.
Guest reviews
What guests are saying about The Inn at Christmas Place.
"The Inn at Christmas Place is absolutely beautiful! My friend has always wanted to go so we booked it as an early Christmas present for her. The staff was very friendly and helpful. The hotel itself was beautifully decorated with the lights outside being a particular favorite of mine. The room itself was comfortable and even had its own Christmas tree! The breakfast was also delicious with tons of options! Gary at the omelet station was so nice and cheery! The general area was convenient to many restaurants and shops (including Tanger Outlet and of course Christmas Place!) and to Gatlinburg (get a reservation at the Peddler Steakhouse if you can - so good!). You will definitely want to book early as it fills up, but the Christmas activities were lovely (the apple cider that came free with the cookies was the best I have ever had!). I would definitely recommend this place to someone looking for a Christmas themed experience! Only note is to bring your own bedding and things if you are requesting a rollaway!"
— Katie Proctor
View on Google"I have too many amazing things to say about The Inn at Christmas Place!! When we first arrived, we were greeted by a super friendly doorman and got checked in our room quickly. The room was absolutely beautiful and very festive. I wasn’t a huge fan of the room’s view, but I asked if they had others available and they got me switched at no extra charge. Impeccable service. We did do a room change halfway though our stay, which made it so fun, and the doorman who switched our luggage even remembered to grab my almond milk out of the fridge so I could have dairy free hot chocolate. When we got into the second room, they had a custom Christmas ornament waiting for me, which was absolutely so magical. The outdoor hot tub was so relaxing and beautiful, overlooking Christmas lights. The attention to detail at this hotel by every employee is absolutely amazing and should have a Michelin star. Will absolutely be coming back!!! Would highly recommend if you’re looking to live inside your own hallmark movie! And yes they had the hallmark channel!"
— Maria Kremer
View on Google"We had a wonderful stay at The Inn at Christmas Place in Pigeon Forge. The whole place feels magical the moment you walk in, and our room made it even better — it had its own Christmas tree, which added such a cozy, festive touch. The amenities were great and made our stay really comfortable. The breakfast was one of the highlights with plenty of delicious options for everyone. Another thing we really loved was the daily schedule posted each day. It’s full of fun activities like magic shows, carols, and other Christmas-themed events that make the experience feel extra special. Overall, it was such a beautiful, relaxing, and memorable stay. We’ll definitely be coming back!"
— Laeeq Ahmed
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