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Best Western Plaza Inn

4.3 (2,800 reviews) $90 - $92 per night Hand-verified for 2026
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Why we picked it

"A 4.3-rated long-running Best Western on the Parkway with a pool, free breakfast, and a central location near Dollywood."

At a glance
01
A 4.3 across 3,016 reviews — strong value and reliability
02
A pool and free breakfast
03
A central Parkway location near Dollywood
04
An affordable, family-friendly rate
05
Long-running and consistently well-reviewed

About The Hotel

Best Western Plaza Inn on the Pigeon Forge Parkway is a 4.3-rated (3,016 reviews) Best Western Plaza Inn on the Parkway, with a pool, free breakfast, and a central location near Dollywood and the attractions at a value price. A dependable, well-reviewed budget-friendly base for families; the pool is the shared water feature, with jetted-tub rooms a category to confirm at booking. Guests appreciate the value, the location, the cleanliness, and the long-running reputation. It is a reliable value hotel perfect for budget-conscious families.

What Guests Are Saying

“We have been visiting Pigeon Forge for many years. We have stayed at many hotels and cabins around the area of the years. Some good, some not so good. This one is among the better ones. My only complaint was about the plugs outlet. The plugs wouldn’t stay in them. Besides the parking lot being done our stay has been wonderful.” — Sara N., 5 stars

“This property is an excellent value for the price. Staff is friendly and helpful and the location is excellent. I would stay again . For the price, this property has a lot of amenities. Comfortable bed, large TV, free parking and WiFi, small refrigerator and microwave. The property is older but well maintained.” — Anna J., 5 stars

“This was our first time staying here…we were not disappointed!! The entire facility including the grounds were extremely immaculate!! The rooms were so clean. The air unit was cold like we like! Great breakfast! Lots of parking…BEAUTIFUL trees, even some ducks!! We will definitely stay here again!” — llcooljunk, 5 stars

Pros & Cons

Pros:

  • A 4.3 across 3,016 reviews — strong value and reliability
  • A pool and free breakfast
  • A central Parkway location near Dollywood
  • An affordable, family-friendly rate
  • Long-running and consistently well-reviewed

Cons:

  • An older value hotel rather than a modern resort
  • A busy Parkway setting
  • A jetted-tub room is a specific room type — confirm at booking; the pool is the shared amenity
  • Books up in peak season

The Location

On the Pigeon Forge Parkway near Dollywood and the attractions. You can find more details or book your stay on TripAdvisor.

What's at the hotel
pool Pool
king_bed Suites
wifi WiFi
wifi Internet
local_parking Free Parking
accessible Accessible
free_breakfast Breakfast
hot_tub Hot Tub
smoke_free Non-Smoking
local_laundry_service Laundry
ac_unit A/C
family_restroom Family Rooms
Location & neighborhood

Pigeon Forge,
Pigeon Forge.

3755 Parkway, Pigeon Forge, TN 37863
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Guest reviews

What guests are saying about Best Western Plaza Inn.

4.3 out of 5· 2,800 reviews
★★★★★
5/5
a month ago
"Great location in reference to Dollywood and what I now believe is a BIG BIG Factor, was it's far enough in the opposite direction of where all the traffic builds up for the major tourist trap which is further down the road. The property is very well kept and love how spread out the buildings are. We ended up getting our room where there is an indoor swimming pool area. At first walking into the building it felt like a sauna. It was a good thing.. especially since it's in the winter time so coming in from the cold air outside, it felt warm. If you wear glasses, be prepared for fogged up glasses. But it was fine afterwards. The inside was humid so it had lots of moisture on the walkway and stairs. The room was very big and spacious. I got the king bed w/ fireplace. Bed was comfortable but not a fan of the big firm pillows. Not a soft one in the bunch. My only con was, it had an adjoining room. The other party that was in the other room was loud and we could hear their conversation through the door. I think the indoor pool was popular as there was alot of ppl swimming after 10pm and you could hear them as it echoed as they laughed and screamed. And there was free breakfast..eggs, sausage, biscuit and grave and waffles, cereal and juices.. All in all it was a good choice. I'd stay there again."

— Patrick Corpuz

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★★★★★
5/5
2 months ago
"Great hotel smack dab in the middle of all the action. Rooms were clean and beds are very very comfortable. We had the family suite with one king bed and a separate bedroom with two queen beds and it's separate bathroom. Room also came with dishwasher, refrigerator and sink. Very very very nice for the price so it was a good value. Staff was very friendly and they have an indoor heated pool with hot tub which the kids loved. Housekeeping clean the room each night and turn down the beds. Highly recommend This hotel especially for its location in cleanliness"

— Chris Nonnemaker

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★★★★★
5/5
a month ago
"Everything was very nice. Rooms were clean , breakfast was good. Staff was nice housekeeping was nice. Water pressure was excellent. Only thing the tub didn’t drain good. Kept water in it while showering. We will definitely stay here again."

— Joyce Alexander

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