Holiday Inn Express Johnson City By IHG
"A 4.5-rated Holiday Inn Express with a pool, free hot breakfast, and excellent guest service."
About The Hotel
Holiday Inn Express Johnson City By IHG on Orr Court is a 4.5-rated (400 reviews) Holiday Inn Express in Johnson City, with a pool, free hot breakfast, a fitness center, and a convenient location near ETSU and the interstate. A dependable, well-rated base; the pool is the shared water feature, with jetted-tub rooms a category to confirm at booking. Guests rave about the exceptional staff, the clean rooms, the free breakfast, and the guest appreciation events. Best for families and business travelers who want a reliable HIE with a pool and free breakfast.
What Guests Are Saying
“I travel consistently for work, usually averaging 50 nights out of town per year in 5 different states. This hotel is my favorite. I have stayed here over twenty times and have never had a bad experience. The staff is friendly, professional and always makes you feel welcome. They go out of there way to make the experience as pleasant as possible. Bethany always makes you feel welcome after a long day at work and is always quick to help out a guest if the other person has had to step away from the desk for other hotel business. Holly or Liz are there most times I check in, and they do an excellent job of making sure check-in is a quick and pleasant experience. Even if large numbers of people come in at once, they both have a gift for keeping things moving as efficiently as possible without making people feel rushed or hurried along. They are always quick with a welcome back and a friendly word to make you feel welcome and not just another task to get through. Overall, the staff always provides a positive experience. I have never had an issue with room cleanliness, and any issues I have experienced have been quickly resolved. The hotel even does guest appreciation a couple nights every week where they welcome you with complimentary drinks and snacks. There isn’t a better place to stay in Johnson City, and I will be continuing to stay here in the future.” — Michael B., 5 stars
“This location has awesome people. Katie at the front desk is helpful and friendly. The breakfast hostess, Julia, is the hardest-working attendant we have ever seen, in our many Holiday Inn Express visits in the recent past. She is conscientious and thorough in her job, repeatedly coming out to check the breakfast item offerings. She did a lovely job of artfully arranging cucumber slices in the iced water dispenser in the lobby. Many thanks!” — Mary P., 5 stars
“When you come in if Holly and Bethany are working they will treat you with a smile. They are the picture of customer service and hospitality. They are 15 on a scale of 1-10. Only hotel I will stay at. Been staying for years and never had a problem or complaint. The place clean beds are soft and service is outstanding. The guest reception is always great when Bethany is in. And I highly recommend Holiday Inn Express in Johnson City TN!!” — Jeffery B., 5 stars
Pros & Cons
Pros:
- A 4.5 across 400 reviews — reliably well-run
- A pool and free hot breakfast
- A fitness center and clean rooms
- Excellent, friendly staff and guest appreciation events
- Brand-consistent IHG quality
Cons:
- A standard chain hotel rather than a boutique stay
- An interstate-corridor setting
- A jetted-tub room is a specific room type — confirm at booking
- Books up on race weekends
The Location
In Johnson City near ETSU and the interstate corridor, convenient to downtown and the Tri-Cities. You can find more details or book your stay on TripAdvisor.
Johnson City,
Johnson City.
Guest reviews
What guests are saying about Holiday Inn Express Johnson City By IHG.
"Everything from making my reservations, to my arrival, to my stay; the hospitality is always 2nd to none. I can always count on Holly, Bethany & all staff to make me feel welcome. They remember every detail, which is why I have been a loyal customer for 10 years! The rooms are always clean, the breakfast is delicious, top it off with A+ hospitality & I couldn’t ask for more."
— Jeffery Brown
View on Google"Been an IHG member for a very long time. We were very happ6 with this location. The staff were welcoming and helpful. Plenty of parking and in a good location. The lobby and rooms were incredibly clean. And the beds were very comfortable. Would definitely recommend."
— Nicholas McDonald
View on Google"They offer a nice reception time on Tuesday and Wednesday evenings which includes adult beverages and guests may have 2 drinks. Our room was nice, clean and comfortable. The shower head had the rain feature and the water pressure was great."
— renee woodward
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