Best Western Crossroads Inn
"The 3.5 Harder Court Best Western — STRONGEST WARNING on 2026 drug/mold/fire-alarm cascade."
About The Hotel
Best Western Crossroads Inn is a 3.5-rated (250 reviews) Best Western at 1905 Harder Ct in Schererville — STRONGEST WARNING TERRITORY. Subratings: 3.8 cleanliness, 4.0 location, 3.7 rooms and 3.9 service. Amenities include free parking, WiFi, fitness room, pool, free breakfast, kids-stay-free, business center and baggage storage. TUB NOTE: no hot tub or in-room jetted tub — pool only. CANDID FLAGS cascade in June-July 2026 1-star reviews: drug use in parking lot with grandchildren present, room and staircase ‘extremely strong of dirt, mold, musty odor,’ bedsheet stains, shower door not closing, pool closed, awful breakfast, hair clumps and dead bugs, blow dryer not working, fire alarm at 4AM, filthy conditions and rude staff. Neighboring Hilton staff reportedly told a guest she was ‘crazy’ for booking here.
What Guests Are Saying
“Very clean friendly helpful staff hot breakfast nice fitness center swimming pool. Very nice place great location restaurants and gas stations in walking distance. Stay here often around 8 times a month no complaints here only place I’ll stay in the Chicago area.” — michael t, 5 stars
“The most concerning part is that the staff acknowledged they were already aware of several of the issues we experienced, yet they did nothing to correct them. Checkout is at 11:00 a.m., yet housekeeping knocked on our door around 9:00 a.m. We had barely slept because the fire alarm had been going off since around 4:00 a.m. for approximately an hour. We found several yellow beetles in the room. After our stay, my 6-month-old developed a rash.” — Elizabeth A, 1 star
“Went with my 2 small grandchildren and witnessed drug use in parking lot. Also, as entering, guest told me not to stay there! Odor in lobby, staircase and room was extremely strong of dirt, mold, musty odor. We did not stay as I was too scared. Stayed across the street at a Hilton property and they told me I was crazy for even booking that place!” — Michele S, 1 star
Pros & Cons
Pros:
- Regular business travelers still give 5 stars
- 4.0 location subrating — US-30 access
- Free breakfast and pool listed
- Pet-friendly and kids-stay-free
- Best Western Rewards loyalty recognition
Cons:
- 2026 CANDID cascade: drug use in parking lot, mold, fire alarm at 4AM
- Neighboring Hilton staff told guest she was crazy for booking here
- Not a jetted-tub property — pool-only
The Location
1905 Harder Ct, Schererville, IN 46375 — Off US-30 in Schererville near the Illinois state line commuter corridor. You can find more details or book your stay on TripAdvisor.
Schererville,
Schererville.
Guest reviews
What guests are saying about Best Western Crossroads Inn.
"Great place if you're working in the area. (Per Diem Peeps). This is an older property, but management has done a good job on cleanliness & upkeep. The staff is very courteous & quick to respond to any request. My room was clean & housekeeping was top notch. Plenty of hot water & close to everything. My only issue was some sporadic internet issues. But if you're looking for a reasonable clean room, I would recommend this BW. I will definitely stay here again."
— B. Tunnell
View on Google"From the location to the rooms and staff, perfect!! We were skeptical about this Best Western but they proved us wrong. Breakfast was great! Hot coffee every day from 6 am til 9 am. Front desk were kind gracious and friendly! Housekeeping were efficient friendly and helpful. We loved it. We will be back soon!"
— Mrs. Eddins
View on Google"I came into town to celebrate my parents 50th Wedding Anniversary. The service was awesome. The front desk clerk Manisha took very good care of me she explained everything to me. Liz the house keeper had my room very clean Liz made sure we had clean towels and everyone was very Professional. The shower was so nice I didn't want to get out."
— Charlotte Bowers
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