Hilton Naples
"A 4.4/2,461 4-star Hilton Naples on Tamiami Trail North with pool, complimentary beach shuttle (chairs/towels/water), Shula's Steak House and named-staff Claudia/Ann."
About The Hotel
Hilton Naples is a 4-star Hilton hotel at 5111 Tamiami Trail North in central Naples. Rated 4.4 across 2,461 reviews with 4.6 cleanliness, 4.4 rooms, 4.4 location, 4.6 service, 4.5 sleep quality; value 4.4 still strong. Amenities include pool, beach (via complimentary shuttle with beach chairs/towels/water), Shula’s Steak House on-site, bar/lounge, bicycles available, children’s TV networks, free parking, fitness center and free High Speed Internet (WiFi). Legacy Hot Tub Hotels frontmatter markets in-room jacuzzi suites; TripAdvisor amenity listings do not confirm in-room whirlpools — verify at booking. Recent 5-star reviews consistently praise the beach-shuttle experience (‘Great experience. The rooms were nice and the hotel is in a beautiful location. The shuttle to the beach was an amazing service, and I was very pleasantly surprised at the complementary beach chairs, towels, and water’), named-staff shoutouts (Claudia: ‘I would just like to thank Claudia for her exceptional customer service. I had an issue with my Hilton Honours membership which she fixed in the most professional manner. Claudia is exactly what visitors to a Hilton ho[tel expect]’; Ann: ‘What a hidden gem! Great hotel in very convenient location. Staff Ann friendly and helpful. Very clean’), Shula’s Steak House on-site dining (‘Dining at Shula’s in the hotel first class’), and Hilton Honors loyalty benefits (‘Coming back. Great location, love that they have a beach shuttle, easy check in’). Best for Hilton Honors loyalists, business travelers, and beach-shuttle families wanting a Tamiami Trail base with complimentary chairs/towels/water at the beach and Shula’s Steak House on-site.
What Guests Are Saying
“We had such a wonderful stay at the Hilton Naples! From the moment we arrived, we felt genuinely welcomed. A special thank you to Teddy at reception, who was incredibly friendly, professional, and made check-in/check-out such a pleasant experience. She went above and beyond to make us feel at home and was always happy to help. One of our favorite perks was the complimentary beach shuttle. Jim and Russ were absolutely fantastic! They were always punctual, friendly, and accommodating when we had some weather challenges. And thanks to Claudia, Cheyenne, Bithia, and Bradley who helped with shuttle bookings and offered support. The front lobby, on-site gym, pool and hot tub were easy to access and exceptional compared to other resort hotels. The location of the hotel couldn’t have been better. It was close to beautiful beaches, great shopping, and many restaurants, making it easy to explore Naples without spending lots of time driving. Their onsite restaurant, Shula, was also a great choice for breakfast, lunch and dinner with exceptional staff and very tasty offerings. We were also impressed with the cleanliness of the hotel. Our room and all the common areas were spotless every day, and it was clear that the staff takes great pride in maintaining the property. Thank you to the entire Hilton Naples team for making our stay so memorable. It’s the people who truly make this hotel special, and because of the wonderful staff, we happily recommend Hilton Naples.” — Julie D., 5 stars
“What a beautiful hotel! We stayed here as my son was playing in a football tournament nearby. The property is beautiful. The lobby is marble and comfortable, very high ceilings. You get the feeling that you are staying at a resort property the minute you arrive. Although not a resort, it feels like it with all of the amenities. The pool and hot tub are so clean and well maintained with servers. Plenty of towels. There is a beach shuttle that will provide chairs and take you to the beach close by. You just have to reserve it at the front desk. Parking is free and plentiful. We did not eat at Schula’s but it was open for breakfast lunch and dinner. Anything we needed, we called down to the front desk and it was acted upon immediately. Room was clean, comfortable beds, and made up promptly every day. Excellent stay.” — Lisa B., 5 stars
“My sisters and I stayed here on a ‘sister’s vacation’. We had an amazing time! Everyone was so nice and helpful! Michael the pool attendant and server provided great service and suggested tips and advice for us about the area and Dave - the shuttle driver - was just as informative and helpful. The ladies at the front desk always greeted us with smiles. We had an amazing time. The only thing I would suggest is the resort needs a ‘coffee’ lounge or table offering coffee and tea for guests in the morning. We had to go into the restaurant to get coffee and they ‘charged’ us. We have never stayed in a property that did not provide complimentary coffee and tea for guests.” — Louella T., 5 stars
Pros & Cons
Pros:
- 4.4 rating (2,461 reviews) with 4.6 cleanliness + 4.6 service
- Complimentary beach shuttle with chairs, towels and water
- Shula’s Steak House on-site - First-class dining
- Named-staff shoutouts (Claudia, Ann) for Hilton Honors service
- Free parking + Hilton Honors loyalty benefits + value nightly rate at $123-$133
Cons:
- Not beachfront - Beach shuttle required (though complimentary with chairs/towels/water)
- Legacy ‘Jacuzzi in Room’ frontmatter not confirmed by TripAdvisor amenities - verify at booking
- Tamiami Trail corridor location - 10-15 min to Fifth Avenue South
- Value 4.4 the softest subrating (though still strong)
- Not a downtown-walkable location like Inn on Fifth or Bellasera
The Location
5111 Tamiami Trail North, Naples, FL 34103 — In central Naples. You can find more details or book your stay on TripAdvisor.
Naples,
Naples.
Guest reviews
What guests are saying about Hilton Naples.
"Beautiful hotel. They did a fantastic job with the Christmas decoration in the lobby. The staff was super helpful. We asked about restaurants in the area. We got a room of help with that. We asked room service for new towels. We got it. The rooms were really nice. The beds were very comfy. The room was very quiet. The shower was nice. Hot with good pressure. Everything was better than expected. I highly recommend this place. We will be back.."
— Eddie R
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