Westgate Town Center Resort
"The 3.5 Westgate Town Center — big pool/water-park with candid check-in and key flags."
About The Hotel
Westgate Town Center Resort is a 3.5-rated (1,928 reviews) sister-complex Westgate villa property at 7700 Westgate Boulevard — the sprawling 7700 Westgate campus. Subratings run 3.5-4.3 with location 4.3 as the strongest and service 3.5 as the softest. Amenities include the water-park pool complex, bar/lounge, bicycle rental, game room and fitness center. Recent 5-star called it ‘great stay again’ praising Jean at front desk. CANDID FLAGS run heavy: a 2-star flagged 2-hour check-in wait on a Friday, and 1-hour-late 6PM check-in against 4PM advertised; another 1-star (‘Horrible experience’) flagged broken keys for two rooms, poor lighting, and cascading problems day 2 onward. A 2-star flagged 1-hour check-in wait after 4PM despite arrival to find they had no rooms. Sprawling Westgate resort with big pool complex but heavy check-in and maintenance flags.
What Guests Are Saying
“My husband and I took our five grandchildren (10-6) over NH April vacation. We had never stayed at this Westgate property but this is definitely our favorite. The kids were nervous about the pond around the waterpark as their friends at school had told them to watch out for alligators and crocodiles while in Florida. On the second visit to the water park, Javier, the waterpark manager, Enrique, and Erick all reassured them there was no need to worry. They were all so generous and patient as they listened to all of kiddos questions and concerns. After talking to these guys, they all had a great day and rest of the visit.” — Jill H., 5 stars
“We loved our stay, anything needed the staff is on it. I would absolutely 100 times stay again. The cute train that goes around and the staff that drive you and pick you up to take you to the amenities or to your room was an excellent add. I’ve stayed at star island and I became sacred of the crocodiles the staff staff can’t use their carts to drive guest but west gate will 🥰 I felt safe and saw no crocs just a cute bunny and birds” — Flyer46862180046, 5 stars
“Another Great stay we enjoyed our trip at Westgate town center every one their are very nice and friendly staff jean at front desk always professional and kind we had two rooms they were clean and everything working I am working on my next trip thanks again Westgate” — Shwanda W., 5 stars
Pros & Cons
Pros:
- Big water-park pool complex on-site
- 4.3 location subrating
- Bar/lounge, game room and bicycle rental
- Free parking and free internet
- Westgate timeshare owner-value tier
Cons:
- Recent 2-star flagged 2-hour Friday check-in wait
- 1-star flagged broken keys for two rooms and cascading problems
- Service subrating 3.5 — soft
- Sprawling resort — a car is essential to move around
The Location
7700 Westgate Boulevard, Kissimmee, FL 34747 — Off US 192, ~10 minutes east of Disney via I-4. You can find more details or book your stay on TripAdvisor.
Kissimmee,
Kissimmee.
Guest reviews
What guests are saying about Westgate Town Center Resort.
"We are timeshare owners, the rooms are amazing but showing some signs of wear, nothing major. The service is outstanding, everyone is friendly, very helpful and always have smiles. The location, well next to Disney World, yet you feel you are in your own little world that is very peaceful."
— Sheree Meier
View on Google"Spacious and an amazing getaway. The room was immaculate 👌🏾. It comes with pretty much everything you need. The rooms are large and the bathrooms have a large shower in one bathroom and a huge Jacuzzi in the other. The resort has everything from pools to a movie theater, mini golf and a small market( the food is overpriced, but there is a Walmart not too far away). I want to thank Fabian, who is a shuttle driver who was kind enough to escort us to the pool and back which was a God send as we were going to the hot tub in almost 50 degree weather. All we had to do was flag him down the first time and he was has an amazing personality. He was kind and very personable. I will definitely be returning 👍🏾."
— Lynnette Ransom
View on Google"The rooms were very spacious but dated. The staff was incredibly friendly. We were here during an event weekend so there was a lot of staff. We arrived to live caroling and Santa in the lobby. Wes T the gator was hilarious. My kids are older but loved clowning around with him. He even played a hole in mini golf with us. The activity center staff was so sweet and really accommodating. We loved the water park and how close it was to Disney. My kids did not want to leave."
— Missy Parmenter
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