Hilton Clearwater Beach Resort & Spa

About The Hotel

Hilton Clearwater Beach Resort & Spa is a 3.8-rated (1,766 reviews) biggest Hilton brand hotel on the north end at 400 Mandalay Ave. Subratings: 4.7 location, 4.0 cleanliness, 3.6 rooms, 4.0 service and 3.4 value. Amenities include a Gulf-front pool, spa, bar/lounge, direct beach access, bicycle rental, babysitting and valet parking. Recent 5-stars specifically call out staff (Larry at the bar ‘PHENOMENAL,’ Cynthia in food and beverage ‘so kind,’ Aileen ‘Server of the Year’). CANDID FLAGS: 3.6 rooms and 3.4 value subratings — inconsistent room quality at brand-rack Gulf-front rates is a recurring traveler complaint. Solid location and staff mask room and value variance. A pool-and-beach Hilton rather than an in-room-jacuzzi property — the appeal is Hilton Honors loyalty and north-beach walkability to Pier 60.

What Guests Are Saying

“First visit to Clearwater Beach and we were absolutely blown away by this hotel and the staff! Having never been there, I based our booking on the good reviews I read and boy was I ever glad I picked this hotel! It’s absolutely gorgeous! It’s recently renovated; the property and rooms are spotlessly clean and beautiful! The private beach area is a really nice feature as the beach does get very busy on hot days. The pool is beautiful, there’s a zero-entry pool for little kids and a separate deeper pool - it’s nice to have 2 options. There’s shade if you want it and snacks and drinks are readily available. There are multiple restaurants and bars within the hotel itself so you really dont have to leave the property but if you do, the area within walking distance is loaded with a variety of delicious places to eat and drink. It’s safe, well-lit and easy to navigate. The one thing we really want to call out about this hotel is the staff. From the second we walked in to the minute we left, every single employee we met went above and beyond to be friendly, helpful, supportive and a wonderful Hilton ambassador! Some notables over our stay were: Dillon, Anthony and Jason at the pool bar, Nick at the Tiki lounge, Kaitlyn handing out amazing lemon scented cold towels at the pool, Beatrice with Housekeeping and Aileen, Sam and Heather in the lobby lounge/restaurant! Each of them made an impression on us and made our stay one we’ll never forget! We cant wait to come back again!” — Robin J., 5 stars

“We ventured into the restaurant for dinner from our rented condo. There were a total of 6 children and four adults in our party. Aileen our server was very attentive to our needs from the time we sat down. She was quick and efficient getting our drinks to us, made recommendations on menu items (two of which we ordered), she recommended the Steak and Crab Cakes. The appetizers came out quickly. The Crab cakes were totally amazing to start. All of the children in our party we treated as individuals and given the opportunity to order exactly what they wanted without any rebuttal from Aileen. She took everything with professionalism and amazing courtesy. As a prior server in upscale five star dining, Aileen is an amazing server. We wanted for nothing, plus she anticipated our needs without anyone in our party having to ask, which only happens with seasoned and well balanced servers, Aileen fits the bill in all of the above categories. We would love to have Aileen serve us again in the future, she made our sink g experience absolutely flawless. Aileen is a definite asset to the restaurant and should be responsible to train others. Absolutely nothing to complain about during our visit. While the food was good, the service provided by Aileen made the experience flawless. Aileen is definitely a keeper!” — Byron R., 5 stars

“As a single woman, Michael from security made me feel comfortable and safe. He is assertive, yet kind. After being here for a drunken 40th birthday celebration, I know he is protecting this property enough for me to want to bring my children and grandchildren back. He made my experience unique and memorable….. As, he also comes equipped with a strong, comedic personality. Thank you Hilton for employing such a gem.” — katrina, 5 stars

Pros & Cons

Pros:

• 4.7 location — walkable to Pier 60 sunset festival
• Gulf-front pool with spa and full-service beach
• Standout staff — Larry at bar, Cynthia and Aileen
• Hilton Honors loyalty recognition
• Big review base — 1,766 reviews across the resort

Cons:

• 3.6 rooms subrating — inconsistent room quality flagged
• 3.4 value — Gulf-front rack rates outpace some room deliveries
• A pool-and-beach Hilton rather than an in-room-jacuzzi property

The Location

400 Mandalay Ave, Clearwater, FL 33767 — On north Clearwater Beach, walkable to Pier 60 and Sandpearl. You can find more details or book your stay on TripAdvisor.