Comfort Suites Inn at Ridgewood Farm
"A 3.6-rated Comfort Suites value pool hotel at I-81 Exit 141 near Roanoke College with candid mixed-review flags."
About The Hotel
The Comfort Suites Inn at Ridgewood Farm on Keagy Road at I-81 Exit 141 in Salem is a 3.6-rated Roanoke Valley value pool hotel with a pool, fitness center, tennis court, bicycle rentals, free breakfast and kids-stay-free family rooms. Subratings run 3.4–3.9 with value (3.4) the weakest. Reviewers consistently praise Madison at the front desk but flag inconsistent breakfast quality (spoiled milk, inedible microwave omelets) and one 2024 Expedia billing dispute. Best for Roanoke College parents and I-81 through-travelers wanting a value stopover — set expectations for the mid-tier property.
What Guests Are Saying
“We stayed one night and arrived kind of late in the evening. Our room was very comfortable and clean. Staff was very friendly and helpful. We enjoyed the free breakfast the next morning. There is a pool and work-out room but we did not visit either.” — Rebecca V., 5 stars
“A great hotel for families as we needed a quick sleep stop on the way to Tennessee. Great customer service - all staff were friendly and helpful, the room was clean and the breakfast had hot and cold options again with friendly staff waiting to assist. The kids really loved the waffle maker! Would highly recommend!” — Annette, 4 stars
“Quiet hotel, and good location for us,but breakfast was horrible Microwave “omelet” and sausage inedible. No milk for cereal, it was spoiled. A high school soccer team was eating dry cereal. The next day there was no bread or bagels to toast.” — nativeTexan30, 4 stars
Pros & Cons
Pros:
- A pool, fitness center, tennis court and bicycle rentals on site.
- Free breakfast and kids-stay-free family rooms.
- Direct I-81 Exit 141 access for through-travelers.
- In-room AC-Heater controls (not centrally controlled).
- About 10 minutes from Roanoke College for parent visits.
Cons:
- A 3.6 rating with 3.4 value subrating — a mid-tier Comfort Suites experience.
- Recent breakfast reviews flag spoiled milk and inedible microwave omelets.
- One 2024 review reports Expedia over-billing dispute — book direct.
- No in-room jacuzzi or shared hot tub advertised.
The Location
On Keagy Road at I-81 Exit 141 in Salem, Roanoke County. Roanoke College is about 10 minutes east; downtown Roanoke is about 15 minutes east via I-581; the Blue Ridge Parkway is about 25 minutes east. You can find more details or book your stay on TripAdvisor.