Residence Inn Norfolk Downtown
"4.2-rated all-suite Residence Inn on Brambleton with full kitchens next to the Tide light rail."
About The Hotel
Residence Inn by Marriott Norfolk Downtown is a 4.2-rated all-suite Marriott on West Brambleton Avenue in downtown Norfolk next to the Tide light rail. Full-kitchen suite layouts, an indoor pool, free breakfast, pet-friendly rooms and near-perfect location (4.6) and cleanliness (4.5) scores make it the extended-stay pick downtown. An all-suite Marriott pool hotel rather than an in-room-jacuzzi property — the appeal is a kitchen-equipped suite base with Scope Arena a five-minute walk and the Tide light rail at the door. The main flag in recent reviews is the parking garage across the street at $18/day with elevator issues reported; a June 2025 stay noted the room ran chilly with an HVAC issue. Front-desk service is generally praised.
What Guests Are Saying
“We are Marriott members so we were looking for a place to stay in Norfolk when we visit our son at ODU. This was our first time staying here and it will be our hotel for future visits to the area. Staff- Can’t say enough about the staff. We were greeted early when we arrived and everyone at the front desk was so friendly to include the manager checking on us as we came back in after dinner. She was at the front desk and asked us how everything was going. I’d like to highlight Dee Dee. She works at the breakfast area at the hotel and her positive spirit is contagious. She checks on every guest that walks in. Rooms- Nice size, clean, with comfortable beds. Parking- $18 a day. Garage is right next to the hotel so it’s super convenient. We will be back!” — Heather A., 5 stars
“The front desk was very welcoming,the room was very nice, pool was beautiful, loved it.. would definitely recommend, and the location is even better” — Markeeta M., 5 stars
“Gregory was friendly, professional, and efficient as he accommodated an early check-in. Please keep up the wonderful customer service!” — maylene19, 5 stars
Pros & Cons
Pros:
- Full-kitchen all-suite layouts
- A 4.6 location score with Scope Arena a five-minute walk
- An indoor pool and free breakfast
- Pet-friendly rooms next to the Tide light rail
- Marriott loyalty recognition
Cons:
- An all-suite pool hotel rather than an in-room-jacuzzi property
- Parking garage across the street at $18/day with elevator complaints reported
- HVAC issue reported in one recent stay
The Location
227 West Brambleton Avenue, Norfolk, VA 23510 — On West Brambleton Avenue in downtown Norfolk next to the Tide light rail. You can find more details or book your stay on TripAdvisor.
Norfolk,
Norfolk.
Guest reviews
What guests are saying about Residence Inn Norfolk Downtown.
"Amazing stay and outstanding service! The staff went above and beyond to make sure everything was taken care of. I arrived late, and they were extremely understanding and helpful, which really meant a lot after a long day. Everyone was friendly, professional, and genuinely willing to help with anything I needed. The service alone makes this place worth staying at. I would definitely recommend it and will absolutely stay here again!"
— Philly Workwear & Uniform – Authorized Dealer
View on Google"We literally RAN to this hotel after fleeing a horrible experience at another establishment. Let me say the staff were AMAZING! They remembered our names, smiled, and were absolutely pleasant. Rooms were AMAZING! The toilets actually flushed, water pressure was perfect, and everything was clean and in place. We were missing the mattress from the pullout sofa, they delivered in 10 minutes. We asked about ice, 5 minutes later someone brought ice to the room! Oh! Totally forgot the spread they had for continental breakfast! 10 out of 10! If I could give more stars, I certainly would! After a rough start to our visit to VA, thank you for being part of a wonderful ending!"
— Angela Suggs
View on Google"Truly great customer service from start to finish. I arrived later than expected, and the staff was very patient, understanding, and welcoming. They made the whole process easy and stress-free and were always ready to help with anything I needed. It’s rare to find service like this these days. Highly recommend this place and would definitely stay again!"
— Ali Sifat
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