Best Western Manassas
"3.7 Best Western near Old Town Manassas — higher-rated of the two but with candid safety and condition flags."
About The Hotel
Best Western Manassas is a 3.7-rated (192 reviews) Best Western on Mathis Avenue near Old Town Manassas, with a pool, free breakfast, fitness center, business center and a “Spa” listed among the amenities (no reviewer confirmation of a shared hot tub). Subratings hold up at 3.8-4.1 (service 4.1, sleep 4.1, cleanliness 4.0), but recent and older reviews cite candid condition and safety problems: an unsafe slippery shower with no grab bar reported for an 85-year-old guest, a tub stopper that doesn’t function, insects in room photo, spoiled food photo, 1980s wallpaper, TV glitching, bathroom lights flickering, no elevator, and water leaking from a room above into a toilet. The property is slowly being renovated per one long-time guest. Set expectations before booking.
What Guests Are Saying
“TV glitching, bathroom lights flickering, feels unsafe. Small rips on wallpaper, screams 1980s vibe and creepy. Not very clean, shower a mess.” — guest, 2 stars
Pros & Cons
Pros:
- A 3.7 rating with subratings around 3.8-4.1
- Pool, free breakfast and business center
- Slow renovation reported per a long-time guest
- Free parking
- Best Western Rewards loyalty recognition
Cons:
- Unsafe slippery shower with no grab bar reported for elderly guest
- Tub stopper doesn’t function, TV glitching, no elevator
- Insects and spoiled-food photos in recent reviews
The Location
8640 Mathis Ave, Manassas, VA 20110 — On Mathis Avenue near Old Town Manassas. You can find more details or book your stay on TripAdvisor.
Manassas,
Manassas.
Guest reviews
What guests are saying about Best Western Manassas.
"It is a reasonable value for money. The staff, Ramesh and Tiffany, were very helpful and welcoming. They gave us a ground floor room and an hour late checkout due to late flight the next day - which was very helpful."
— Rafi Ullah
View on Google"Had a great overall experience. Really enjoyed my stay. Above all, the staff were super friendly!Big Shout out to Durrell, the GM, for being super cool and making me feel at home as soon as I walked through the door. Breakfast was delicious also. 10 out of 10"
— Solomon B
View on Google"I stayed here after getting stranded at the Dulles airport due to my flight getting delayed time after time and then cancelled. All of the airport hotels were booked up due to other flight cancellations and I happened to call this one and the woman at the front desk was very kind and let me know she had space (this was 3am and any other hotels I called just snapped at me that they were full). I checked in around 3:45 or so and she was helpful and offered to let me check out an hour late so I could get more rest which I so greatly appreciated after my nightmare travel day. The bed was comfortable and the room was very clean."
— Elizabeth Waugh
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