Residence Inn by Marriott Memphis
"3.7-rated all-suite Marriott with full kitchens, outdoor pool, and free breakfast near Memphis."
About The Hotel
The Residence Inn by Marriott Memphis Southaven is a 3-star extended-stay property on Sleepy Hollow Drive with 125 reviews averaging 3.7 stars. All suites feature full kitchens, and the property offers an outdoor pool, complimentary hot breakfast, and pet-friendly accommodations. Staff members Ruth, Danielle, and Kadarius are frequently praised for welcoming service and efficient operations. The location sits minutes from Memphis and nearby outlets, within walking distance of stores and restaurants. Rates start at $173 per night. However, recent candid reviews cite maintenance concerns including torn carpet, dented appliances, and odor issues, suggesting room conditions vary significantly and warrant inspection upon arrival.
What Guests Are Saying
“From the moment we walked in we were greeted by Ruth with her southern charm; she upgraded our room for the week. Our room was clean, spacious, and very quiet, within walking distance of stores and restaurants. We will stay here again.” — Nancy G, 5 stars
“The Residence Inn sits with three other Marriott properties on Sleepy Hollow. The on-site team makes the difference — Ruth, Danielle, and Kadarius are welcoming and helpful and run a tight property. Breakfast was nice and check-in was fast.” — Michael V, 4 stars
“Marriott should be appalled to have its name on this hotel. Our two-bed suite had carpet ripped up in several areas, a missing sliding closet door on a filthy track, and a badly dented refrigerator. Never again.” — Kim M, 1 star
Pros & Cons
Pros:
- Full-kitchen suites for families and longer stays
- Welcoming, helpful staff named by repeat guests
- Free hot breakfast and outdoor pool included
- Pet-friendly rooms and convenient location near Memphis outlets
Cons:
- 3.7 rating with candid reviews citing torn carpet, dented appliances, and odor — inspect your room
- Aging property where upkeep varies suite to suite; jetted-tub rooms are specific room types requiring confirmation at booking
The Location
Located on Sleepy Hollow Drive in Southaven in a cluster of Marriott properties off I-55, minutes from Memphis. You can find more details or book your stay on TripAdvisor.
Southaven,
Southaven.
Other suites we've checked
Guest reviews
What guests are saying about Residence Inn by Marriott Memphis.
"Check in - OMG! Overwhelmed with Joy and felt completely welcomed. From the cleaning people to Operations manager. Felt like a celebrity! Check in process was amazing. Great job Brenda! Layout - Efficient and clean. The rooms have everything you need for one night to one month. Food - Breakfast is phenomenal for the free offering. Fresh clean and delish. Only downfall is there is no restaurant onsite. But the location makes up for that because every type of food is within one to two miles. Room - perfect amenities. Full studio kitchen even a cooktop. They have a grill on-site WOW! Laundry room if needed. $2 wash and $2 dry. Perfect for a full load of laundry. Couch was a bit sunken but no worries didn’t spent much time there. Bedroom bed comfy and everything felt clean. Love closet and separate sink from toilet and shower. Water pressure was perfect. All in all I highly recommend because pictures are one thing but actual reality in this area is another. I will be back and recommend you stay here and experience it for yourself."
— Juan Mangual
View on Google"This place is all around awesome. Customer service is exceptional. Mrs. Ruth is the epitome of warm, welcoming, and kind. Each and every stay she makes sure we are well taken care of."
— Cordesha Stokes-Brown
View on Google"The receptionist who helped book the room and check us in was AMAZING!! I believe her name was Brenda. She was very pleasant, polite, and most importantly compassionate to our situation. After having been told by a neighboring sister Marriot hotel that they lost power and wouldn't have it until the day we were supposed to checkout and being told we needed to find a new place to stay (one that accepted lets), Barbara was a welcomed breath of fresh air we needed after a 10+ hour drive."
— Chris Patton
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