Hilton Jackson
"3.9-rated Hilton on County Line Road with a jacuzzi master-bath suite, pool, and bar near north-side shopping."
About The Hotel
This Hilton Jackson on East County Line Road in north Jackson carries a 3.9 rating across 1,367 reviews. A genuine jacuzzi master-bath suite offers in-room soaking, and the property includes a pool, bar and lounge, fitness center, spacious suites, and family-friendly rooms near County Line shopping. Guests praise the inviting lobby and friendly service, though recent reviews cite dated rooms, poor air-conditioning, non-functioning ice machines, and needed repairs. The property is an older full-service hotel where upkeep varies, so inspect your room upon arrival.
What Guests Are Saying
“Beautiful, older hotel, but 1984 is calling!!! Needs major updates. No USB ports, few outlets. A/C doesn’t work well, checked 6 floors, no ice machines working. 4 elevators, only 1 operating during our stay. Desk chair covering is falling apart.” — Scott C., 2 stars
“From the outside, I was impressed but once I finally got to my room, I was very disappointed. Dates furniture showing overtime signs of distress. Place is desperately needing a remodel. Worst thing was the elevator(s). Only one seemed to be working and it wasn’t working well. Not acceptable for a building of this size. Got on to go to the lobby by myself and hit then L button, we immediately went to the penthouse twice, back to my floor and finally down. No on got on but me. Bathrooms are aged, no body wash available in the shower. Also, what kind of a hotel has a bar that closes at 9 pm. Unacceptable” — Trip88861, 2 stars
“Extremely dated hotel. Don’t stay if you’re a business traveler.” — Mike T., 1 star
Pros & Cons
Pros:
- Jacuzzi master-bath suite for genuine in-room soaking
- Pool, bar and lounge, and fitness center
- Convenient County Line Road location near shopping
- Family-friendly with full-service Hilton standard
- Spacious suites with plenty of room
Cons:
- 3.9 rating with recent reviews citing dated rooms and needed repairs—inspect your room
- Older property where upkeep varies significantly
- Jacuzzi suite is a specific room type; request directly when booking
The Location
On East County Line Road in north Jackson off I-55, near the shopping, dining, and the suburbs. You can find more details or book your stay on TripAdvisor.
Jackson,
Jackson.
Other suites we've checked
Guest reviews
What guests are saying about Hilton Jackson.
"I stopped here for my first time on a business trip and this was the hotel booked for me. Mrs. Nia with the beautiful smile went above and beyond getting me taken care of, checking if I had rewards, and just overall providing awesome customer service. The photos on google do not do the building justice. Great experience will definitely return."
— Joey Davenport
View on Google"Love this hotel. Its definitely older but consistently clean and well maintained. Also, the front desk attendants are always welcoming and helpful no matter what time of day or night. While my wall paper has signs of serious wear, the linens and bathroom were perfectly clean and tidy. The room was well tended to and my bed slept very well. Lastly but very importantly, the showers have top tier water pressure. I feel like I'm washing my soul with that shower head, lol. Elevators can be a pain, but the location is prime. Ill take the good over any bad here and I'll definitely stay here again."
— Teniecha C
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