Renaissance Boston Seaport District

"The overall experience during my six night stay was positive. The location along Seaport was ideal for food and shopping choices and for a great walk along Seaport. My room in the 16th floor had a great view overlooking the water and a view of planes taking off from the airport. The bed was super comfortable. The bathroom was small in that you had to close the bathroom door to be able to open the shower door - not great for someone who prefers to keep bathroom door open while showering to avoid extra steam and heat in bathroom. The technology on the TVs could use an upgrade to allow screen sharing. Chromecast or apply play. The Starbucks attached to the hotel is solid - great staff, relatively quick, and recipes made right. The resort fee of 35$ includes a $20 credit at Starbucks or onsite restaurant which I utilized. I also took advantage of the two vouchers for free clam chowder and beverage at nearby delicious Yankee Lobster. It also included a ticket to Contemporary Art Museum - which I did get to visit. The vouchers needed to be picked up from The concierge and she was incredible. My service stars would have been a four because the front desk was good and did the job but nothing over the top from a first experience perspective. The concierge was incredible."

"We had a great experience staying at this hotel, it was a gorgeous facility. Sheets were high quality, overall aesthetic was nice. We stored our luggage here before our evening flight, no complaints there. However, I called the front desk and requested an additional blanket. I expected room service to show up at some point, but they never did. People have told me this is just American hospitality, but I would expect a little more from a 4-star hotel."

"This was a nice and very clean hotel. The room was nice and spacious. The location was near the convention center, about .5 mile walk. I loved being near the waterfront for the views and morning walks along the harbor. The staff at this hotel including the manager, Steven, were fantastic. The downsides of the stay were the following: There is no room service for breakfast or any other meals for that matter. The "destination" fees totaled over $40.00 nightly as there were taxes and fees on the fees."