Mandarin Oriental, Boston

About The Hotel

The Mandarin Oriental, Boston is a 4.7-rated elegant five-star hotel on Boylston Street in Back Bay with a renowned full spa featuring a hot tub, serene luxurious rooms, and fine dining. Across 1,618 reviews, guests celebrate the elegant ambiance, prime Back Bay location, spacious comfortable rooms, and exceptional spa. The hotel sits at the heart of Back Bay, minutes from Newbury Street and the Prudential Center, with easy access to shopping and attractions. The spa’s hot tub is the shared amenity. In-room soaking tubs are a specific room category to confirm at booking. Among Boston’s highest rates (from $740/night), it is a grand luxury hotel rather than an intimate inn, and it is a top wellness destination for guests seeking the city’s most celebrated spa and hot-tub experience.

What Guests Are Saying

“I have high expectations when it comes to hotels. I could not find a single flaw at the Mandarin Oriental Boston. It was an incredible, next level experience. We were surrounded by refined elegance and exceptional service in a desirable and convenient location. Unbeatable. I booked through AMEX Fine Hotels & Resorts, as I enjoy the perks offered by this program. After reviewing the many options available in the Back Bay area, I selected the Mandarin Oriental, and that was the best decision ever. Upon arrival, Kevin at the reception desk greeted us warmly and informed us that we had been upgraded 5 levels to a residential suite. I was happy to hear this, but was not prepared for the magnificence of the suite. Suite 611 had definite “wow” factor. Very spacious, with living room, bedroom, kitchenette, 1.5 bathrooms, 2 closets, tons of storage areas and thoughtful touches and details everywhere. We don’t usually use kitchenettes, but this one was special, with pull-out refrigerator drawers and a Le Creuset pot. The suite was immaculate and surpassed my high standards. Everything worked properly and we had more than we needed right at our fingertips. The bed and pillows were incredibly comfortable and the room, despite overlooking a rather busy street, was quiet. I am a light sleeper, and enjoyed three restful nights here. The bathroom offered a deep tub, rainfall shower with good water pressure, a Toto toilet, and every amenity needed plus more. We loved the limitless quantities of Saratoga spring water in pretty blue glass bottles that were provided by housekeeping and the reception desk. Our suite offered a wonderful view of the street below and horizon view over the tops of neighboring buildings, with gorgeous color changes in the sky at sunset. The Mandarin Oriental sits in a prime location in the Back Bay area of Boston. This is a safe neighborhood within walking distance of dining, shopping, Copley Square, the river, and Northeastern University (which we were touring). Service in all areas was on point and very accommodating. For example, we had a very early flight on our last day, and although breakfast service normally began at 6:30, they agreed to provide in-room dining delivery at 6:00 for us. Amazing. I did not have a chance to visit the spa, and hope to return someday to do so. I’m sure it is splendid like everything else. I would book a stay at the Mandarin Oriental Boston again without hesitation. Highly recommended for a top-notch experience combining luxury, comfort and convenience.” — Carol M., 5 stars

“My stay at Mandarin Oriental for Boston Marathon weekend was truly exceptional and exceeded every expectation. From the moment I arrived, the level of hospitality, professionalism, and attention to detail was evident. Every member of the team provided service that was warm, attentive, and genuinely personalized, creating an experience that felt both seamless and memorable. The location could not have been better, right at the finish line (Boylston) making race day logistics effortless and allowing me to be in the heart of one of the most exciting weekends in Boston. Having a beautiful, peaceful place to return to while still being steps away from all the energy and celebration of marathon weekend made the experience even more special. The accommodations were beautifully designed, impeccably maintained, and offered the perfect balance of luxury and comfort. My room was peaceful, elegant, and thoughtfully curated, making it an ideal space to relax and recharge. Every aspect of the property reflects a commitment to excellence and guest experience. What made the stay even more outstanding was how thoughtfully the hotel catered to marathon weekend. They offered incredible runner-focused amenities, including recovery treatments and massages that were exactly what was needed after race day. The complimentary breakfast was a wonderful touch to start each morning, and the marathon watch party overlooking the race created such a special atmosphere for family and friends to cheer on runners crossing the finish line. Dinner at Ramsay’s Kitchen was another highlight, with exclusive marathon weekend pasta specials that made pre-race fueling feel elevated and memorable. Even small touches like the Samuel Adams offerings added to the celebratory feel of the weekend and showed how much thought went into creating a complete experience for runners and guests. What stood out most was the staff’s dedication to going above and beyond to ensure every detail was perfect. Their kindness and professionalism made a lasting impression and elevated the entire stay. I would highly recommend Mandarin Oriental to anyone visiting for the Boston Marathon or seeking an outstanding hospitality experience, and I look forward to returning in the future.” — Gaby G., 5 stars

“My wife and 15 year old twin boys treated ourselves to 3 nights at the Mandarin Oriental Boston. We had connecting rooms, which was ideal—the boys had their own room with two doubles, and we had a king room. The rooms are clean, quiet and very large for a city hotel. The beds are comfortable. The bathrooms are beautiful. The service is fantastic. Everyone liked the “free” bottles of Adirondack water. We joined the MO rewards program, which entitled us to a generous breakfast credit in Ramsay’s kitchen—the onsite restaurant. (Note that the tip is not included in the credit.) This was definitely worth it but, to join, you must book directly with MO. Luckily we had. The location is great for families—right in the heart of back bay. We walked down Newbury St. to the Common and Public Garden one day and up to the Museum of Fine Arts the next day. The hotel actually connects indoors to the Prudential Center mall, which connects indoors to the Copley Place mall, so there are things to do if the weather is bad. We liked poking around Eataly—a large market-style store in the Prudential mall. Also the Blue Bottle coffee in the Prudential Mall was excellent. We parked for three nights in the Prudential Center garage (which is expensive, but not as expensive as the hotel’s valet) and never used our car. We just Ubered if we needed to go somewhere not within walking distance. We had dinner one night at the Legal Seafood in the newish harbor front area of Boston. (One of our kids loves Legal Seafood.) We had considered staying at hotels in that area, but I’m glad we didn’t end up there. The area is nice, but it’s too far from what interested us. My wife said this is the nicest hotel she’s ever stayed in. ‘Nuf said.” — Cowles12, 5 stars

Pros & Cons

Pros:

• A 4.7 across 1,600 reviews — an elegant five-star hotel
• A renowned full spa with a hot tub
• Serene, luxurious rooms
• Fine dining and impeccable service
• A prime Back Bay location near Newbury Street

Cons:

• Among Boston’s highest rates (from $740/night)
• A grand luxury hotel rather than an intimate inn
• The spa hot tub is the shared amenity — confirm any in-room soaking tub at booking
• A busy Back Bay setting

The Location

On Boylston Street in Back Bay near the Prudential Center, Newbury Street, and the Christian Science Plaza. You can find more details or book your stay on TripAdvisor.