Fairfield by Marriott Inn & Suites Charleston

"I don't know why this is only a 2 star hotel because it is a very nicely maintained hotel. My sister and I traveled to Charleston to visit our brother. After the hotel we initially had reservations was found to be a horrible and unsafe place to stay the General Manager, Kelly welcomed us to her hotel on 6/19/25 setting us up with a room for the night even though the hotel was booked and we had no reservations. She couldn't confirm another night for us until the next morning. When we checked with her the next morning she had 1 room at $269 - which was way out of our price range. She came down to approximately $220, which although was a big discount was still out of our range, but after talking with us she was kind enough to give us the same rate on 6/20/25 as she did on 6/19/25. Kelly was so friendly, and so was her clerk that worked the evening shift - I am sorry I cannot recall her name, but she was funny and treated us like she had known us for years. The hotel was extremely clean and quiet, the king size bed was very comfortable, the television had plenty of channels to watch, the breakfast bar was phenomenal and we felt safe at the hotel. This hotel honestly should be 4 stars out of 5, at least. I would highly recommend them and will stay there again when we return. I am not being paid for this review - it is an honest review of our experience and they deserve honest recognition. The reason I didn't give 4 stars for the location has nothing to do with this property, but because of the property across the street from it. This property felt safe and was clean inside/out. Thank you Kelly - it was a great experience staying at your hotel."

"The water in the shower was reversed, so at first no hot water, had to warn my daughter. The rooms are nice, the walls are kind of thin."