Grand Hyatt Vail

"We’ve stayed at the Grand Hyatt Vail three times now, and every visit just confirms it: this is our favorite hotel in the entire Hyatt network. There’s something so special about this place—the stunning mountain setting, the cozy yet luxurious vibe, and those incredible views—but what keeps pulling us back is the people. The staff here are simply wonderful. From the moment you arrive, everyone—from the valets to the front desk to housekeeping—greets you with genuine warmth and remembers little details from previous stays. It always feels like coming home. What really stands out, though, is the team across the restaurants and bars. At Gessner, the servers are attentive and friendly without being overbearing. The breakfast crew is just as great, keeping things smooth even when it’s busy, and the folks at Gore Creek Market are quick and kind when you’re grabbing something casual. It’s rare to find a hotel where the service feels this consistent and heartfelt across the board. The staff truly make the Grand Hyatt Vail feel like more than just a resort—they make it feel personal. We’re already looking forward to trip number four. If you’re heading to Vail, stay here. You won’t want to stay anywhere else."

"Stayed at the Grand Hyatt for 3 nights with my spouse for my birthday weekend. I booked through AMEX FHR and the benefits were great. Some of the furniture in the room had lots of wear and tear and could use a touch up but besides that, we had a great stay! The property was well taken care of and had a really great layout. All of the staff that we encountered from the front desk receptionist, valet/bag assistance, bar, house keepers, and even ski valet were all amazing and extremely friendly. We will definitely be coming back and will recommend to friends and family!"

"The Grand Hyatt Vail is a special place. Maybe it's because of its location, secluded on its own, away from town, nestled in the woods along the beautiful Gore Creek. Maybe it is all of the amenities - the place has its own ski lift (!), ski valet, ski and snowboard rental shop, spa, movie theater, huge outdoor stone hot tub (that is actually hot!), heated outdoor pool, and kids game room. Maybe it's the large, beautiful rooms with well-made furniture, huge marble baths with excellent water pressure in the shower, and charming balconies with chairs and table facing the creek and mountain. Maybe it's the wonderful and friendly people who work here. Maybe it's all of the attention to little details, like the water filling stations throughout the property, including those right next to the ice machines, the daily room service that comes even if you don't leave your room until early afternoon, and the free chocolate chip cookies every afternoon. Then there is the free shuttle into Vail Village and Lionshead that runs every 10 minutes. The 2 great full-service restaurants on site, as well as a quick-service market with sandwiches and baked goods. I can't say enough good things about this place. This is my husband's and my second year in a row staying here and we plan on coming back!"