Quality Inn & Suites
"Budget chain with pool and free breakfast off I-65 in west Mobile; 3.1 rating reflects inconsistent upkeep."
About The Hotel
Quality Inn & Suites is a 3.1-rated property (262 reviews) positioned as a budget option on the I-65 service road in west Mobile. The hotel offers a pool, free breakfast, and family-friendly amenities at low nightly rates starting at $63. While some guests reported clean, spacious rooms and friendly staff, the 3.1 rating reflects recurring quality inconsistencies. Cleanliness scores 3.1, rooms 3.0, and sleep quality 3.3, indicating variable upkeep standards. The property includes free parking, free Wi-Fi, and meeting space. Recent reviews mention odd room smells and inconsistent housekeeping, suggesting guests should verify room condition upon arrival.
What Guests Are Saying
“I just checked in a couple of days ago, and I’m very impressed and satisfied. The room is very spacious with a king bed, a sofa and coffee table, refrigerator and microwave. Also is in close proximity to gas stations and restaurants, plus a Wal-Mart and a Dollar Tree are one block over. The clerk who checked me in was very polite and professional. This hotel is very clean and well-kept. The staff stays on top of all housekeeping duties. On a scale of 1-10, it’s a 10 all the way! I definitely plan on choosing this hotel again when I decide to come back to the area in the future.” — Mike G., 5 stars
“I had a great experience during my stay. The room was incredibly spacious, clean, and well-maintained—perfect for relaxing after a long day. The staff were friendly, professional, and always willing to help with a smile. From check-in to check-out, everything was smooth and pleasant. I would definitely recommend this hotel and look forward to staying again.” — Canel D., 5 stars
“Room was clean, beds were comfortable Reception was super friendly Breakfast was disappointing, toast, waffles and cereal” — JJ S., 4 stars
Pros & Cons
Pros:
- Low budget rate from $63/night with pool and free breakfast
- Convenient I-65 service-road location for road trips
- Called clean and comfortable by some recent guests
- Family-friendly with high chairs and free parking
Cons:
- 3.1 rating with recurring complaints including odd room smells
- Budget chain where upkeep and quality vary widely
- Highway-corridor location is a drive from downtown
The Location
Located on the I-65 service road in west Mobile, providing quick access to highways and nearby shopping. You can find more details or book your stay on TripAdvisor.
Mobile,
Mobile.
Other suites we've checked
Guest reviews
What guests are saying about Quality Inn & Suites.
"I stayed at this hotel for five nights. When I arrived for check-in, the staff was polite and welcoming. My room was clean. The bed and pillows were comfortable. The bed was made daily. The fridge was cold and the microwave worked. The water for showering was hot every time I showered. There were clean towels in the room each day. The hotel does have a strong perfume smell in the common areas. However, this doesn't bother me. But, someone with allergies maybe sensitive to the smell. I would stay here again if I was in the area."
— Chris Hughes
View on Google"Absolutely enjoyed my stay, front desk (gentleman from New Jersey) was very professional and helpful he accommodated us and was able to give is a room earlier instead of waiting or us going somewhere else.We stayed a whole week and had no issue we had towels, place is in a safe place. They have complimentary breakfast and variety of drinks to choose from, they also sell yummy snacks in the lobby. I recommend your stay here. The price for a week was reasonable swell. Thank you Quality Inn for a great stay! Everyone one was very kind and professional."
— M M
View on Google"I’m glad i didn’t read reviews before coming here, because it’s much better than the 2.5 or whatever average that they currently have. As far as a hotel where you’re going to get there, spend the night and get out, it really didn’t need anything else. It provided exactly what was needed and was good value for the price - able to get in at midnight, quiet area of town, free parking, comfy bed (memory foam?), cool room, hot water. The check-in was kind of weird because the woman was on her phone and the system was SUPER slow (she even commented on it a couple of times) but…it was midnight so whatever. If you want a pool….in January?…i guess you were SOL on that, but that seems to be the norm. The AC was up against the window so the blackout curtains ruffled which was a flawed design, but the ledge was huge so i just threw my backpack up there to keep them from flying around. It would have been nice for breakfast to go until 10, but it is what it is. Also cleaning knocked on the door at 10 rather than wait until checkout at 11 which was kind of dumb, but i was awake anyway. Overall this was fine and comfortable. I would stay here again."
— Jessica Jennings
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