Comfort Suites Gadsden Attalla

About The Hotel

This Comfort Suites sits on Walker Street near Gadsden and Attalla, offering an all-suite base convenient to I-759 and shopping. The 3.6 rating across 170 reviews reflects inconsistent quality and service: some guests praise friendly staff and clean rooms, while others report management mishaps and mold issues. The property includes a pool, free breakfast, a fitness center, business space, and pet-friendly suites. Recent complaints about cleanliness and management responsiveness warrant room inspection upon arrival. Jetted-tub rooms are available but require confirmation at booking.

What Guests Are Saying

“Nice hotel. Friendly staff. We have stayed here oncw before and been satisfied both times. If there was one thing I could change, I would like higher watwr pressure. In the handicapped bathroom while sitting on the bench I could not reach the water.” — Jenny M., 4 stars

“I would like to share my dissatisfaction with the management at this hotel. I typically use a third party vendor for my trucking business to book hotels. Tried to book a room here and got the message the room type was sold out. Tried another and got the same message. Instead went directly inside and booked my room. The next day, I found that the 2 original attempts that I made did in fact make a reservation. (and I was charged) Hmmm, maybe when my name showed up 3 times, that would be a red flag? I tried calling the hotel the next day for them to tell me there were no other reservations. I thought the charges would come off. Dealt with other vendor and since it was paid to the hotel, back to Comfort Suites. I left multiple messages for the manager, and ended up going to corporate who after 3 weeks still cannot help me. We are a small trucking business - a courtesy refund of this error would not be the end of the world. I totally understand policy, but this was clearly a miscommunication that with some understanding and courtesy, this could be resolved.” — JENNIFER, 1 star

“I wouldn’t even give this hotel a 1 star if that was an option. Paid $115 for the night, we went to the room and opened the room, a musty mildew smell hit us like a brick wall. We knew there had to be mold in the room. Took 1 minute to find multiple mold spots growing. We went back up and notified Rich of the mold issue, he stated I’m sorry, let me get you A different room. You could tell he knew there was an issue because he offer to give us the room key to check out the room first. The second room smelled like someone sprayed a room freshener to mask the mold smell but still just as bad and multiple mold spots found. It’s pretty sad that the worker would put you and your kids in a hotel room knowing that there is a very bad mold problem. Ended up leaving and going to a different hotel. Best western is cheaper and so much cleaner.” — emma, 1 star

Pros & Cons

Pros:

• A pool, free breakfast, and roomy all-suite layouts
• A convenient Walker Street location near the highways and shopping
• Business space and pet-friendly suites
• A practical all-suite base for families

Cons:

• A 3.6 rating with recent complaints about management and cleanliness
• Quality and service appear inconsistent — inspect your room
• A jetted-tub room is a specific room type — confirm at booking; the pool is the shared amenity

The Location

On Walker Street near Gadsden and Attalla, convenient to I-759 and the shopping. You can find more details or book your stay on TripAdvisor.