Hampton Inn & Suites Florence-Downtown
"A 4.4-rated downtown Hampton with a pool, tennis court, free breakfast, and family-friendly rooms near music sites."
About The Hotel
The Hampton Inn & Suites Florence-Downtown is a 4-star property on South Court Street with a 4.4 rating across 600 reviews. Guests consistently praise its cleanliness (4.6), friendly staff (4.6 service rating), and walkable downtown location (4.7 location rating). The hotel offers a pool, tennis court, free hot breakfast, and a fitness center, making it a reliable base for families and music pilgrims visiting the W.C. Handy sites and FAME studios. Rooms are spacious—suites sleep multiple guests comfortably—and the property welcomes families and pets. A 2025 guest reported a poor experience, indicating occasional service lapses, and rates from $179/night place it among Florence’s higher options.
What Guests Are Saying
“Too bad Hilton does not ask for feedback directly. I appreciate that Hamptons are consistent. Ophelia at check in was friendly and efficient. She thanked me for being a Diamond. Breakfast was standard and I thanked the 2 women on shift for making great oatmeal! The oats were steamed perfectly. Kalia at checkout was also efficient and friendly. And shout out to employee Logan who shared anecdotes about the nearby recording studios and the music scene in Houston TX. Overall, another pleasant experience!” — No S., 5 stars
“Our visit was pleasant. I had my 4 boys with me on this trip, oldest 18 and youngest 3. I got the 2 queen bed suite and it was plenty room for us. The living area has a sofa that pulled out to a full size bed, and they had a tv in that area and a second tv in the bedroom. It was really nice not having us all piled up on each other like some other hotel rooms are. Lol. The room was clean and comfortable and the staff was friendly and courteous. My boys enjoyed the breakfast and the older ones made their own waffles which they loved! I like small towns and this was a great experience.” — Robin M., 5 stars
“Ugly, cheap garbage furniture and decorations! Front desk lied to me when they said my room was locked in for me. Nope! Bottom floor, no view! Wasn’t worth$59 a night, but paid $259 to stay in garbage! Never Hampton Inn again! Hilton honor member screwed over!” — Mike, 1 star
Pros & Cons
Pros:
- A 4.4 across 600 reviews — clean, friendly, and reliable
- A pool, a tennis court, free hot breakfast, and a fitness center
- A walkable downtown location near the music sites and UNA
- Family- and pet-friendly with a dependable Hampton standard
- Spacious suites with pull-out beds and multiple TVs
Cons:
- A 2025 guest had a 1-star experience — service can occasionally slip
- Among the higher Florence rates (from $179/night)
- A jetted-tub room is a specific room type — confirm at booking; the pool is the shared amenity
The Location
On South Court Street in downtown Florence, walkable to the W.C. Handy sites, UNA, and downtown dining. A short drive to FAME, Muscle Shoals Sound, and the river. You can find more details or book your stay on TripAdvisor.
Florence,
Florence.
Other suites we've checked
Guest reviews
What guests are saying about Hampton Inn & Suites Florence-Downtown.
"Absolute 5 star customer service. When I arrived late for a two night stay, there was no parking available. The front desk attendant, Melanie, was determined to help. She moved her own car (only after I had pulled around in the parking lot, just in case) and gave me her space. Great customer service, at a solid property. This is my go-to place when I’m in Muscle Shoals!"
— Dwight Van de Vate
View on Google"Vickie at the front desk (whom is the general manager I believe) was so amazing!! I called ahead as this was the first trip with our 4 month old and they had everything we needed (including bringing up a pack and play to the room) The breakfast was great too and had lots of options!! We will definitely be staying at this hotel again because of Vickie! 5 star service honestly!!"
— Sierra Langley
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