Holiday Inn Express & Suites Dothan North

About The Hotel

This Holiday Inn Express & Suites sits in north Dothan near US-231 and the Wiregrass Commons mall. The 3.7 rating across 174 reviews shows mixed recent experiences, with several guests citing disappointing value and maintenance issues. The property offers a pool, free hot breakfast, a fitness center, and pet-friendly rooms. Recent reviews mention broken lights, missing lampshades, dog hair on carpets, no in-room coffee makers, and loud air conditioning units. A jetted-tub suite is a specific room type available—confirm at booking. Manage expectations given the budget pricing and recent guest concerns.

What Guests Are Saying

“Check in took a long time because “We have a new system and it’s hard to figure out.” Elevator wasn’t working properly and had a loud clunking noise. Bathroom mirror light didn’t work. Lampshade on light next to bed was missing. Just a bare lightbulb. Dog hair on the carpet. No in room coffee maker. Air conditioner sounded like a 18 wheeler and there were loud people inside and outside all night long. Unacceptable for a Holiday Inn Express.” — Denise H., 2 stars

“Broken light in bathroom, no tv in front of the sofa, big hole in sofa, no coffee maker in the room! When I inquired at the front desk about a tv in the living room he simply stated our rooms only have one tv. Kind of defeats the purpose of a suite, wanting to watch tv while sitting on the sofa. I inquired about a coffee maker and was told management did away with those in the rooms because they have the brewer machines in the lobby. Well then management needs to update their website and the pictures of their rooms that clearly show a coffee maker in the room! I also said that the light on my mirror was falling apart and half didn’t work. I received an I am sorry sir Perhaps two stars is too good of a rating. Definitely not worth the price of a suite at all. Go elsewhere” — Ron T., 2 stars

“We stay at Holiday Inn Express often. We actually stayed at this hotel 2 years ago. This time, 2/27/1026, was a disappointment. After arriving in the room, we noticed a dirty washcloth in the tub. In addition, there were no clean washcloths in the bathroom. I went to the front desk to report the issues and was given two clean washcloths. No apology for the oversight or for the dirty washcloths. Later in the evening when I started to get in the shower there was no hot water! It was lukewarm at best but not warm enough to shower. Same issue with the lack of hot water, so no shower on this stay. Unacceptable in my opinion.” — Gary L., 2 stars

Pros & Cons

Pros:

• Pool, free hot breakfast, and fitness center
• Convenient north-Dothan location near US-231 and the mall
• Pet-friendly with children’s activities
• Reliable Holiday Inn Express brand amenities

Cons:

• 3.7 rating with several recent 2-star reviews citing value and upkeep
• Quality appears inconsistent; inspect your room on arrival
• Guests note ‘there is a reason it is so cheap’—manage expectations

The Location

In north Dothan near US-231, convenient to the mall, the hospital, and the ring road. You can find more details or book your stay on TripAdvisor.